Library Clerk

Alsip-Merrionette Park Public Library District; Illinois; On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant library district where your passion for service can shine! This role involves creating a welcoming atmosphere for patrons, assisting with library services, and promoting engaging programs. You'll work closely with a dedicated team while also having opportunities to shine independently. If you have exceptional communication skills and a love for helping others, this position is a perfect fit. Embrace the chance to make a difference in your community by supporting library patrons and contributing to a collaborative environment. Your efforts will help foster a love for reading and learning in the community.

Qualifications

• Strong communication and interpersonal skills are essential.
• Ability to work effectively in a team and independently.

Responsibilities

• Provide customer service and assist patrons with library services.
• Promote library programs and maintain confidentiality of records.
• Perform opening and closing procedures and manage materials.

Skills

Excellent oral and written communication skills

Ability to work with library patrons

Teamwork and independent work skills

Organizational skills

Interpersonal skills

Decision-making skills

Computer competency

Physical strength to lift materials

Tools

Library-related software

Office applications

Job description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

1. Creates a welcoming environment by providing courteous and professional customer service to patrons in person and over the phone.
2. Registers new library patrons, checks in and out library materials, answers the telephone, empties the book return, and assists patrons in the use of the library services.
3. Maintains the confidentiality of patron records.
4. Promotes upcoming library programs, events, and current electronic resources.
5. Collaborates alongside Lead Clerk for Library events, programs, etc.
6. Provides reference, interlibrary loan, readers’ advisory, and referral services.
7. Stays up-to-date with library technology, policies, procedures, and staff notes.
8. Performs all opening and closing procedures.
9. Locates and processes materials from daily picklist to fill hold requests.
10. Ensures an accurate library by shelf reading and shelving of library materials.
11. Willing to attend scheduled staff meetings and contributes to work-related discussions.
12. Willing to work hours beyond those regularly scheduled, including evenings and weekends upon request.
13. Performs other duties as assigned or required.

SKILLS:

• Excellent oral and written communication skills.
• Ability to work with library patrons and staff in a consistently friendly and efficient manner.
• Ability to work effectively as part of a team as well as independently.
• Exceptional organizational, interpersonal, and decision-making skills.
• Competency in using computers, office applications, and library-related software.
• Strength to push fully loaded carts of library materials and to lift library materials weighing up to 40 pounds (reasonable accommodations may apply).

Tolono Public Library District, Champaign County