Library Circulation Supervisor - Bilingual

Pima County; Tucson (AZ); On-site; USD 31,000 - 42,000; Full time

Job summary

Pima County Public Library in Tucson, AZ is seeking a Library Technical Assistant Supervisor. The role oversees circulation operations, trains staff, assists customers, and may manage a library building, with emphasis on multilingual services for diverse patrons.

Ideal candidates will have library tech experience, strong customer service skills, and a background in staff supervision. Evening/weekend hours and travel between branches are required.

Qualifications

• Associate’s degree in library technology or library science and one year of library circulation desk service experience.
• Two years of experience providing high-volume customer service or library circulation desk services.

Responsibilities

• Supervises, mentors, assesses, and evaluates staff’s work performance, and makes recommendations such as performance management plans.
• Interviews, hires, and trains new staff to provide expert library services and supervises staff; directs activities of librarians and support staff.
• Oversees the circulation department operations, maintains collections and databases, and handles financial transactions per policy.
• Supervises day-to-day duties of library technical assistants, delegates assignments, monitors resources, and approves projects.
• Develops multilingual programs and advocates for Latino and Hispanic communities’ access to services.
• Provides customer service in person, by phone, and email to English- and Spanish-speaking patrons; handles overdue items and registrations.

Skills

Supervising staff

Customer service

Bilingual English/Spanish

Training staff

Education

Associate’s degree in library technology or library science

Two years of high-volume customer service or library circulation desk experience

Tools

Sierra

Polaris

SirsiDynix

Millenium

Alma

Symphony

Horizon

Carl

Apollo

Job description

Pima County Public Library in Tucson, AZ is seeking a Library Technical Assistant Supervisor. The role oversees circulation operations, trains staff, assists customers, and may manage a library building, with emphasis on multilingual services for diverse patrons.

Ideal candidates will have library tech experience, strong customer service skills, and a background in staff supervision. Evening/weekend hours and travel between branches are required.