Library Branch Associate — Customer Service & Circulation

Scott County (IA); Walcott (IA); On-site; USD 6,100 - 7,000; Part time

Benefits offered by this job

Union eligible

Job summary

Scott County Library System is seeking a part-time Library Clerk to assist patrons at the Walcott Branch. You will perform circulation duties, handle registrations, book requests, and basic computer troubleshooting, while ensuring high-quality customer service.

The role requires a high school diploma or GED and at least two years of customer service experience; library experience is a plus. The position is union-eligible and based mainly in Walcott with occasional hours at other branches.

Qualifications

• High school diploma or GED required.
• Minimum of two years of customer service experience.
• Previous library experience desired.
• Ability to operate office equipment.
• Proficiency with computers.
• Ability to convey information clearly to the public and team.

Responsibilities

• Handle all patron services steps: library card registration, book requests, search and retrieval, check-in/out, and basic computer troubleshooting.
• Learn and apply Scott County Library System policies and procedures.
• Maintain accurate records including statistics and cash handling.
• Provide reader's advisory services and assist with branch programs.
• Open and close assigned branch library.
• Shelve materials and keep shelves organized; perform cleaning as needed.
• Report branch issues to supervisor.
• Perform other duties as assigned.

Skills

Customer service

Office equipment

Computers

Communication

Cash handling

Detail oriented

Independent work

Education

High school diploma or GED

Job description

Scott County Library System is seeking a part-time Library Clerk to assist patrons at the Walcott Branch. You will perform circulation duties, handle registrations, book requests, and basic computer troubleshooting, while ensuring high-quality customer service.

The role requires a high school diploma or GED and at least two years of customer service experience; library experience is a plus. The position is union-eligible and based mainly in Walcott with occasional hours at other branches.