Library Associate (Temporary/Part-Time) - South County Area

County of Los Angeles; California; On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

County Medical Plan

Job summary

County of Los Angeles is seeking Library Associates in the South County Area for a temporary, part-time role to support library operations and community services. You will handle check-in/check-out, register borrowers, answer public questions, process deliveries, assist with shelving, and support special projects across several branches.

Applicants must have at least 3 months of direct customer service experience, be 18 or older, and meet physical requirements; benefits information is provided

Qualifications

• Three (3) months of direct customer service experience.
• At least 18 years of age.
• Physical Class 3 – Moderate: standing/walking, lifting up to 25 pounds regularly.

Responsibilities

• Process library materials for customers: check-in and check-out.
• Register new borrowers per established protocols.
• Explain and enforce library policies and procedures.
• Provide information and answer questions regarding fines, fees, and locations.
• Operate office equipment and assist in a small office setting.
• Assist in shelving and moving materials.
• Prepare and process outgoing and incoming deliveries; pack/unpack as needed.
• Support various tasks and special projects as required.
• Perform other related duties as assigned.

Skills

Customer service

Public-facing

Job description

Position/Program Information

Exam Number: Q8325-AD

Type of Recruitment: We welcome applications from anyone.

Join Us and Make an Impact

LA County Library provides services to 3.4 million people over 3,000 square miles. It operates 86 libraries, 4 Cultural Resource Centers, and a mobile fleet consisting of 15 vehicles. This fleet includes 4 Bookmobiles, 6 MakMo's (maker mobiles), 3 Reading Machines (early literacy vehicles), and 2 mobile outreach vehicles. LA County Library strives to build and keep a skilled and diverse staff where employees’ outstanding qualities are respected and appreciated. This approach helps us address the different needs of the varied customers we serve. The library supports an inclusive environment that encourages cooperation, adaptability, and fairness, allowing everyone to engage fully and contribute their best.

About This Opportunity

We are excited to welcome dedicated and motivated individuals to join us as Library Associates in the South County Area! This temporary, part-time job is a wonderful opportunity to be part of an innovative library system while making a meaningful impact on the community.

Benefit Information

Employees can qualify for the County Medical Plan for part-time, temporary employment. For information regarding benefits offered by County of Los Angeles, see the benefits information.

Essential Job Functions

• Process library materials for customers, including check-in and check-out procedures.
• Register new customers (borrowers) in accordance with established specialized protocols.
• Explain and enforce library policies and procedures.
• Provide information and answer questions from the public regarding library rules, including fines, fees, and material location, etc.
• Operate office equipment, including computers, and perform other incidental duties in a small office setting.
• Assist in shelving and moving materials.
• Prepare and process outgoing and incoming delivery shipments as vital, including packing and unpacking.
• Provide support for various tasks and special projects, as needed.
• Perform other related duties as assigned.

Requirements

• Three (3) months of work experience providing direct customer service or public-facing services , either in person, by telephone, or through online platforms. Qualifying experience may include sales, food service, reception, or similar customer-facing roles.
• At least 18 years of age.
• Physical Class 3 – Moderate: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds.

Desirable Qualifications

• Successful completion of at least one (1) technical library course from an accredited institution*.
• Work experience supporting the daily operations of a public library**, including performing tasks such as:
  • Organizing, shelving, retrieving, and maintaining library materials to ensure accessibility and accurate filing.
  • Receiving, sorting, and processing incoming and outgoing deliveries.
  • Assisting customers by providing directional information. Maintaining supplies and materials in public service areas, including forms, handouts, promotional materials, and other customer-use items.
  • Inspecting library materials for damage, cleanliness, and routine repair needs and perform basic remediation as appropriate.
  • Assisting with the setup, rearrangement, and removal of equipment and other items for library programs, meetings, and special events.
  • Supporting facility opening and closing procedures, including security checks and flag raising/lowering activities.
  • Maintaining the cleanliness, organization, and overall appearance of library facilities and public spaces.
  • Providing basic assistance to customers by directing them to appropriate educational and informational resources.

Special Requirement Information

• No withhold will be allowed. Required experience must be fully met at the time of filing and clearly indicated on the application. Qualifying experience is evaluated on a basis of a 40-hour workweek. Experience earned in a part-time position will receive prorated credit consistent with the actual hours worked on a regular basis.
• To receive credit for your education, include a legible copy of all relevant official documents, including your transcript from an accredited institution or email it to [e-mail] within seven (7) calendar days of filing your application. The document(s) should show the number of units and the type of unit system used (e.g., semester, quarter) and be in English. If not in English, then translation is required. Documents marked as unofficial will not be accepted. For more information on our standards for educational documents, see the documentation employer provided.
• We do not accept password-protected documents or cloud-based links. Ensure documents are unlocked or downloaded before attaching to your application or sending to the exam analyst.
• A public library is a publicly funded and officially recognized institution, established by a government entity that provides free and equitable access to informational, educational, cultural, and recreational resources and services for all members of the public within a designated geographical area. Public libraries operate with formal authorization and public accountability, and this definition excludes informal, private, or volunteer-only libraries.

Additional Information

Our Assessment Process

The assessment will consist of a Training & Experience (T&E) Evaluation. This assessment will evaluate the training, experience, education and desirable qualifications you provide in the supplemental questionnaire and is worth 100% of your total score. Applicants must receive a passing score of 70% or higher on the assessment to be added to the list.

Special Information

Applicants who pass the assessment will be placed on the eligible list in order of their final score for a period of twelve (12) months. We Will Use This List To Fill Temporary, Part-time Vacancies In LA County Library Within The South County Area, Including The Following Libraries, As They Occur:

• A C Bilbrew Library
• Alondra Library
• Angelo M. Iacoboni Library
• Artesia Library
• Clifton M. Brakensiek Library
• Compton Library
• East Rancho Dominguez Library
• Florence Library
• George Nye, Jr. Library
• Graham Library
• Hawaiian Gardens Library
• Hollydale Library
• La Mirada Library
• Leland R. Weaver Library
• Lynwood Library
• Norwalk Library
• Paramount Library
• South Whittier Library
• Willowbrook Library

Available Shift

Appointees will be required to work any shift, including evenings, nights, and weekends. This position offers a schedule with a minimum of 20 hours per week, typically in shifts of 5 hours.

Social Security Number

Federal law requires that all employed persons have a Social Security Number, so include yours when applying.

No Sharing of User ID and Password

All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

Computer & Internet Access at Public Libraries

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Refer to their website for updated information at Library Locator – LA County Library .

Anti-Racism, Diversity, and Inclusion (ARDI)

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. LA County Library is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Department Contact Information

Exam Analyst: Lizette Contreras, [e-mail]

Testing Accommodation Email: [e-mail]

Teletype Phone: [phone]

California Relay Services Phone: [phone]

County of Los Angeles Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement

The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/ .

Testing Accommodations For Applicants

The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/ .

Fair Chance

The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

Employment Eligibility

Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder

Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov .

Veteran’s Credit

Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.

Revised

September 2025