Office Services Associate II

Wayne State University; Detroit (MI); On-site; USD 32,000 - 39,000; Full time

Job summary

Wayne State University is seeking an Office Services Associate II at the Detroit campus to perform routine clerical duties within an academic unit. Responsibilities include reporting, typing, scheduling, and basic bookkeeping to support efficient operations.

The role involves receptionist duties, data maintenance, and coordinating meetings and travel. Strong organizational and communication skills are essential, with prior clerical or secretarial experience preferred.

Qualifications

• Education and experience: High school diploma with clerical or secretarial experience or equivalent.
• Experience: Functional supervision or work leadership desired.
• Skills: Organizational, communication, bookkeeping, typing, transcription abilities; prior clerical roles common.

Responsibilities

• Compile and provide reports and information on unit personnel or activities.
• Typing duties; compose straightforward correspondence and process forms.
• Receptionist duties: receive, direct and screen calls; relay messages.
• Basic bookkeeping using FAS/GBS; process billings and track expenditures.
• Schedule meetings, travel, reserve classrooms and media equipment.
• Maintain and update unit records; retrieve data and purge files.
• Monitor inventory of office supplies and place orders.
• Process time reports and payroll actions; review timesheets.
• Provide supervision to clerical staff; assign and train.
• Perform related work as assigned.

Skills

Organizational skills

Communication

Bookkeeping

Typing speed

Transcription

Education

High school diploma

Job description

Office Services Associate II

Wayne State University is searching for an experienced OfficeServices Associate II at its Detroit campus location.

Wayne State is a premier, public, urban research university locatedin the heart of Detroit, Michigan where students from allbackgrounds are offered a rich, high-quality education. Ourdeep-rooted commitment to excellence, collaboration, integrity,diversity and inclusion creates exceptional educationalopportunities which prepare students for success in a globalsociety.

Essential functions (job duties):

Job Purpose

Perform a variety of routine clerical and general office duties inan assigned academic or administrative unit in a School, College,Division or Center/Institute of the University.

Essential Functions

(Essential functions are the primary duties/major jobresponsibilities that an employee must be able to perform, with orwithout reasonable accommodation. The essential functions arelisted in order of importance.)

Compile, calculate and provide reports, statements or informationregarding the personnel or activities of an assigned unit, e.g.,summary of travel expenses, status reports of program applicantsand academic examination score reports.

Provide typing duties of a standard and non-standard nature insupport of an assigned unit of the University. Compose straightforward correspondence, type grants and manuscripts as well asroutine University forms.

Perform receptionist duties to ensure messages and correspondenceare relayed in a timely and accurate manner. Receive, direct andscreen calls; take messages.

Perform basic bookkeeping duties requiring the use of the FinancialAccounting System (FAS), internal billing systems or the GeneralBilling System (GBS). Prepare and process billings; trackrequisitions and expenditures; receive and post payments.

Perform scheduling duties as required by assigned unit. Schedulemeetings and appointments, make travel arrangements and reserveclassrooms and media equipment to assist with the punctual andefficient operation of events, seminars, and courses.

Maintain, modify, and update the record of an assigned unit.Retrieve and compile information and purge files in order toprovide current and accurate data.

Monitor and keep inventory of office supplies and forms and placeorders as needed to maintain appropriate supply levels.

Prepare and process time reports and payroll actions. Review andcorrect timesheets and exception reports to assist with theaccurate and timely payment of University personnel.

Provide functional supervision to clerical support personnel.Assign and review work. Train in appropriate methods andprocedures.

Perform related work as assigned.

ADDITIONAL COMMENTS

This level of Office Services Clerk involves routine work which ismoderately complex in nature, and which allows the positionincumbent to choose the most appropriate procedure to follow inorder to complete an assignment. Supervision is available to assiston work not clearly covered by standard procedures and functionalsupervision is typically provided to clerical support personnel.Although this classification is at the same level of a SecretaryII, not enough of the traditional secretarial duties are expectedof position incumbents to warrant a classification in thesecretarial hierarchy. This classification is located in a School,College, Division or Center/Institute of the University and thespecific work performed may vary considerably among those assignedto this classification. This classification reports to and receiveswork direction from a professional or management levelposition.

Unique duties:

Qualifications:

MINIMUM QUALIFICATIONS

Education High school graduate with some progressive clerical orsecretarial experience or an equivalent combination of educationand/or experience.

Experience

• Experience providing functional supervision or work leadershipdesired.

Knowledge, Skills, and Abilities

• Good organizationalskills.
• Ability to communicate effectively with others.
• Ability to perform basic bookkeeping duties.
• Ability to type with speed and accuracy, including medical,legal, or bilingual terminology.
• May be required to use transcription skills.
• Typically, incumbents have held lower-level clerical and/orsecretarial positions.

Working Conditions

• Normal office environment.

Preferred qualifications:

School/College/Division:

H25 - Computing & Info Technology

Primary department:

H4241 - Facilities Operations Zone 1

Employment type:

• Regular Employee
• Job type: Full Time
• Job category: Staff/Administrative

Funding/salary information:

• Compensation type: Annual Salary
• Hourly rate:
• Salary minimum:
• Salary hire maximum: $35,683

Working conditions:

Job openings:

• Number of openings: 1
• Reposted position: No
• Reposted reason: None (New Requisition)
• Prior posting/requisition number:

Background check requirements:

University policy requires certain persons who are offeredemployment to undergo a background check, including a criminalhistory check, before starting work. If you are offered employment,the university will inform you if a background check isrequired.