Library Associate

Iowa Valley Community College District; Marshalltown (IA); On-site; USD 26,863,200 - 35,817,600; Part time

Job summary

Iowa Valley Community College District is seeking a Library Associate to assist patrons with resources, research requests, and computer questions at Marshalltown, IA. The role supports library staff and helps maintain study spaces and programming that promote student success.

The position may require opening/closing the library depending on shifts and involves handling daily operations in the library and related programs in a fast-paced environment.

Qualifications

• High school diploma or GED required; Associate’s degree preferred.
• Strong customer service and communication skills.
• Knowledge of library operations and common software.
• Experience with Microsoft Office and library systems is a plus.

Responsibilities

• Assist library patrons with resources, materials, and research requests in person or online.
• Support staff and patrons, help with computer questions and general helpdesk issues.
• Assist with daily Tiger Shop operations and inventory, merchandising, and promotional tasks.
• Process textbook materials, inventory, and circulation for ACCESS Textbooks program.
• Catalog new library materials and prepare items for circulation.
• Act as Test Proctor as needed.

Skills

Customer service

Communication

Library operations

Microsoft Office

Education

High school diploma or GED

Associate’s degree preferred

Tools

POS system

Helpdesk software

Job description

Position: Library Associate

Location: Marshalltown, IA

Job Id: 907

# of Openings: 1

Job Title: Library Associate

Department: Library

Reports To: Library Services Manager

Job Classification: Non-exempt

Location: Marshalltown Community College, Marshalltown, IA

Rate of Pay: $15.00 per hour

Schedule: Less than 29 hours per week

Summary: The purpose of this position is to assist library patrons with resources, materials, research requests and computer questions. This includes providing support to library staff and patrons, representing the college in a positive manner with prospective, current, and former students, employees, and the community. This position may open/close the library depending on shift assignment.

Job Duties:

• Provides support for students using library resources and contributes to the upkeep and development of study spaces and programming that promote student success.
• Supports students using computer workstations, monitors activity in the computer area, and reports technical issues to the Helpdesk.
• Supports daily Tiger Shop operations, including POS use, inventory tracking, vendor coordination, merchandising tasks, and basic assistance with promotional marketing.
• Supports daily ACCESS Textbooks operations, including receiving and returning materials, tracking inventory, distributing textbooks to students, and providing basic assistance with course-material access.
• Catalogs and processes new library materials, including creating labels and preparing items for circulation.
• Acts as Test Proctor as needed.

Education and Experience:High school or high school equivalency diploma required, Associate's degree preferred. One year related experience required, three years of experience in an office environment preferred. Experience can be substituted for education. Education can be substituted for experience.

Abilities:

• Demonstrated ability to communicate effectively, both orally and in writing, and provide exceptional customer service to students, employees, and the public.
• Knowledge of library operations, procedures, technologies, and software applications, including Microsoft Office products and other systems used to support student learning and district operations.
• Strong organizational, critical thinking, and decision‑making skills, with the ability to work independently, manage multiple priorities, meet deadlines, and adapt to frequent interruptions in a fast‑paced environment.
• Ability to work collaboratively as a member of a team while exercising sound judgment and maintaining professionalism in all interactions.
• Ability to handle confidential information with discretion, comply with FERPA regulations, operate standard office equipment, and work a flexible schedule as needed.

Note: Must be legally eligible to work in the United States without employer sponsorship.

Iowa Valley Community College District does not discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, actual or potential family, parental or marital status, or other protected classes. If you have questions or complaints related to compliance with this policy, please contact the District Equity Coordinator, 3702 S. Center Street, Marshalltown, IA 50158, 641-844-5523,[e-mail].