Library Assistant II, Hampstead Public Library (Hampstead, NH)

Massachusetts Board of Library Commissioners; Hampstead (NH); On-site; USD 32,000 - 34,000; Part time

Job summary

Hampstead NH Public Library is seeking a part-time Library Assistant II to support front desk customer service and adult programming, collaborating with our Programming Librarian. The library, a small town library near the Massachusetts border, serves about 9,000 residents.

Regular schedule ranges from 13 to 23 hours per week. Duties include circulating materials, assisting patrons, and helping with programs. Salary starts at $23.40 per hour.

Qualifications

• Knowledge and level of competency associated with some college.
• Experience to understand the basic principles relevant to the duties.
• Equivalent combination of education and experience to demonstrate required abilities.

Responsibilities

• Serve as front desk customer service.
• Provide information services and assist with programs.
• Circulate materials and prepare materials for patrons.
• Perform opening and closing procedures as necessary.
• Assist with adult programming in collaboration with the Programming Librarian.
• Perform other duties as assigned.

Skills

Customer service

Public interaction

Adaptability

Multitasking

Teamwork

Education

Some college

Tools

Microsoft Office

Google email

Canva

Internet browsers

Job description

Library Assistant II, Hampstead Public Library (Hampstead, NH)

Hampstead NH Public Library is seeking a part-time Library Assistant

Come work in Hampstead! We are seeking a creative person for customer service at our front desk and for program planning for adults, working with our Programming Librarian. We are a small library in a southern NH town, close to the Massachusetts border. We serve a community of about 9000 people.

This position is part-time: Regular schedule is between 13 and 23 hours per week. Monday 9am- 1pm; Tuesday 2pm-8pm; Wednesday 5pm- 8pm; every other Saturday 8:30am-3:00pm; first Wednesday of every month 9:00am-12:00pm for in person staff meeting.

Salary starts at $23.40 per hour.

SCOPE OF WORK: Serve as front desk customer service. Provide technical and clerical support to patrons and fellow staff and provide library technical expertise that complements and expands availability of library services, focusing on adult programs. Provide information services to the community by facilitating access to library resources including preparing materials and services; circulating materials; assisting patrons; answering questions; assisting with programs and events; and organizing materials. This position shall report to the Director.

Major Duties

• Uses automated library systems to circulate materials to library users; reserve materials; set up new patron accounts.
• Shelves materials; ensuring materials on shelves are in order.
• Helps patrons locate library materials or online information and assists them with digital media, computer skills, and interlibrary loans.
• Performs all opening and closing procedures as necessary.
• Creates patron information brochures.
• Assists with programs, focusing on adults, working closely with Adult Programming Librarian.
• Performs other duties as assigned.

Minimum Qualifications

Knowledge and level of competency associated with some college. Sufficient experience to understand the basic principles relevant to the major duties of the job, or any equivalent combination of education and experience which demonstrates the required knowledge, skills, and abilities.

Knowledge, Skills and Abilities Required for the Position

Excellent customer service attitude. Interest and experience working with the public. Excellent computer skills and ability to adapt to new software programs and emerging technologies. Ability to work effectively and cooperatively with staff, patrons and volunteers. Ability to work a flexible schedule that includes day, night and weekend hours as well as the ability to provide coverage for other shifts when available. Skill in the use of software such as Microsoft Office suite, Google email, Canva, internet browsers, and the ability to multitask. Marketing skills and event planning experience are a plus. We encourage candidates of diverse backgrounds and abilities to apply. Position open until filled. Applications received before September 18 will receive priority consideration.

Qualifications

Full/Part Time

Part Time

Education

NA

Salary Range

$23.40- $25.00/hour