Library Assistant: Reference, Circulation & Programs

Edgar Cayce; Virginia Beach (VA); On-site; USD 54,443,000 - 74,390,000; Full time

Job summary

Edgar Cayce's A.R.E. Library seeks a Library Assistant to deliver reference and circulation services, assist with programming, and support collection development.

Under the Library Manager's supervision, the role requires a welcoming presence, strong customer service, and accurate handling of payments for fines.

Weekend availability and a flexible schedule are required; an associate degree or equivalent experience is preferred.

Qualifications

• Associate’s Degree in relevant discipline preferred or equivalent education and/or work experience.
• Minimum two years’ of library experience preferred.
• Minimum two years’ of customer service required.
• Experience with library circulation software preferred, not required.

Responsibilities

• Handles patron requests and phone calls at the circulation desk.
• Provides basic reference services and technology support for patrons, and refers more complex requests to the Library Manager.
• Assists patrons with library digital services.
• Handles payments for library fines, fees and services.
• Circulation: registers patrons, shelves materials, circulates materials using the library software.
• Programming: assists with planning, presenting, and evaluating public programs and creates displays to encourage browsing.
• Collection Department: recommends books for purchase and processes new acquisitions; performs minor repairs and suggests replacements.
• Other relevant duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Education

Associate’s Degree in relevant discipline preferred

Equivalent education/experience considered

Tools

Library circulation software

Microsoft Office

Job description

Edgar Cayce's A.R.E. Library seeks a Library Assistant to deliver reference and circulation services, assist with programming, and support collection development.

Under the Library Manager's supervision, the role requires a welcoming presence, strong customer service, and accurate handling of payments for fines.

Weekend availability and a flexible schedule are required; an associate degree or equivalent experience is preferred.