Library Assistant

Edgar Cayce; Virginia Beach (VA); On-site; USD 54,443,000 - 74,390,000; Full time

Job summary

Edgar Cayce's A.R.E. Library seeks a Library Assistant to deliver reference and circulation services, assist with programming, and support collection development.

Under the Library Manager's supervision, the role requires a welcoming presence, strong customer service, and accurate handling of payments for fines.

Weekend availability and a flexible schedule are required; an associate degree or equivalent experience is preferred.

Qualifications

• Associate’s Degree in relevant discipline preferred or equivalent education and/or work experience.
• Minimum two years’ of library experience preferred.
• Minimum two years’ of customer service required.
• Experience with library circulation software preferred, not required.

Responsibilities

• Handles patron requests and phone calls at the circulation desk.
• Provides basic reference services and technology support for patrons, and refers more complex requests to the Library Manager.
• Assists patrons with library digital services.
• Handles payments for library fines, fees and services.
• Circulation: registers patrons, shelves materials, circulates materials using the library software.
• Programming: assists with planning, presenting, and evaluating public programs and creates displays to encourage browsing.
• Collection Department: recommends books for purchase and processes new acquisitions; performs minor repairs and suggests replacements.
• Other relevant duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Education

Associate’s Degree in relevant discipline preferred

Equivalent education/experience considered

Tools

Library circulation software

Microsoft Office

Job description

Status: Regular Full-Time
Pay Rate: $19.00 per hour

Job Overview:

Under the supervision of the Library Manager, the Library Assistant provides reference and circulation services, participates in collection development, and creates and presents programs.

Weekend availability and ability to work a flexible schedule is required.

Responsibilities (include but are not limited to) :

• Handles patron requests and phone calls at the circulation desk
• Provides basic reference services and technology support for patrons, and refers more complex requests to the Library Manager
• Assists patrons with library digital services
• Handles payments for library fines, fees and services
• Circulation
  • Registers patrons for new library accounts and maintains patron records
  • Shelves library materials
  • Circulates materials using the library’s software
• Programming
  • Assists with planning, presenting, and evaluating public programs that explain the use of library resources
  • Creates displays of library materials to encourage patron browsing
• Collection Department
  • Recommends books for purchase based on patron requests and an awareness of current or popular topics of interest that align with the Library’s collection
  • Processes new acquisitions
  • Performs minor repair to library items and recommends items for replacement
• Other relevant duties as assigned

Required Education and Experience:

• Associate’s Degree in relevant discipline preferred or equivalent education and/or work experience; relevant and equivalent work experience includes volunteer work, internships, freelance work, and transferable skills
• Minimum two years’ of library experience preferred
• Minimum two years’ of customer service required
• Experience with library circulation software preferred, not required
• Experience with Microsoft Office Suite and standard office equipment required

Required Knowledge, Skills and Abilities :

• The Library Assistant will interact with library patrons with a welcoming presence and a spirit of helpfulness
• Strong interpersonal, oral, and written communication with both staff and the public is essential
• An independently, with variety, and with attention to detail will drive. success in this role ability to work

Scope and Impact of the Position :

This position supports the A.R.E. Library as the destination on campus for the study of physical, mental, and spiritual wellness concepts found in the Edgar Cayce material and wisdom traditions from around the world.

Physical Requirements:

• The ability to move between buildings on uneven ground and to use staircases in historical buildings without elevators
• Ability to life and carry 25 lbs. of materials/supplies and transport over uneven ground on a regular basis
• Requires periods of sitting and using a computer keyboard, looking at a computer screen.

Equal employment opportunity for all is an essential philosophy at the A.R.E. and throughout the organization, including Atlantic University, Edgar Cayce Foundation, Cayce/Reilly School of Massage, and the A.R.E. Health Center and Spa. We will evaluate all applicants for employment without regard to sex, race, religion, marital status, sexual orientation, age, national origin, color, veteran status, non-disqualifying disability, genetic information, or any other characteristic protected by law.

At A.R.E., we are committed to providing reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. This job description outlines the typical functions of the position, and employees with disabilities can perform these essential functions with or without reasonable accommodations. We will provide accommodations unless doing so would cause an undue hardship for the employer. We are an equal opportunity employer and do not discriminate on the basis of disability. It is the responsibility of the employee to notify their supervisor or Human Resources of the need for an accommodation.