Library Assistant - Part Time

County of Mecklenburg, NC; Charlotte (NC); On-site; USD 29,000 - 41,000; Part time

Job summary

Charlotte Mecklenburg Library in Charlotte, NC seeks a Part-time Library Assistant for Plaza Midwood location. Pay rate is $25.53 per hour. The 19-hour work week includes some nights and weekends.

Location: Plaza Midwood Library, 1623 Central Ave, Charlotte, NC 28205. The role provides value-added customer experiences and routine support tasks. Responsibilities include promoting collections, circulation, service desk coverage, research assistance, and collaboration with Librarians for programs.

Qualifications

• Minimum of one year of customer service experience including library or retail.
• High School diploma or equivalent.
• Combination of relevant education and relevant experience accepted? Yes

Responsibilities

• Promote the library’s collection and services
• Perform circulation activities
• Provide service desk coverage
• Assist with shelving and weeding duties
• Collaborate with Librarians to deliver programming and outreach services

Skills

Customer service

Interpersonal skills

Time management

Education

High School diploma or equivalent

Tools

Integrated library systems software

Job description

Library Assistant - Part Time
Charlotte Mecklenburg Library - Plaza Midwood

“Followyour calling, Find your career”

Please apply by 11/08/26

Pay rate: $25.53 per hour

Schedule:

19 hours per week - Schedules will include some nights andweekends

Location:

Plaza Midwood Library
1623 Central Ave
Charlotte, NC 28205

Charlotte Mecklenburg Libraryis one of America’s leading urban publiclibraries, serving one of the country’s great emerging metropolitan areas inNorth Carolina. Our library system serves a community of approximately onemillion citizens in the city of Charlotte and the towns of Matthews, Pineville,Mint Hill, Davidson, Cornelius, and Huntersville – all located in MecklenburgCounty. Accessible and welcoming to all, our library celebrates the joy ofreading, fosters learning and growth, connects people to each other and theworld, and inspires individuals with what they can achieve. Through our 20locations, online, and through targeted outreach, we deliver exceptionallibrary services and programs with a mission to create a community of readersand empower individuals with free access to information and the universe ofideas.

Position Summary

The Part-time Library Assistant delivers a high level of quality library services ensuring the provision of value-added experiences for all customers and performs routine tasks in support of the library.

Essential Functions

• Promote the library’s collection and services
• Perform circulation activities
• Provide service desk coverage
• Provide materials to appropriate bins for transfer
• Provides research assistance to customers
• Utilize integrated library systems software
• Assisting customers at several service points
• Training and assisting customers on various library policies, procedures, andprocesses
• Collaborating with Librarians to deliver programming and outreach services
• Assisting with volunteer management
• Perform shelving and weeding duties

Minimum Qualifications

• Experience:Minimum of one year of customer service experience includinglibrary or retail.
• Education: High School diploma or equivalent
• Combination of relevant education and relevant experience accepted? Yes

Preferred Qualifications

• Knowledge of integrated library systems software
• Bilingual

Knowledge, Skills andAbilities

• Knowledge of
• Alpha-numeric sorting systems
• Various library systems
• Telephone etiquette
• Skills
• Technology adeptness
• Excellent interpersonal and customer service skills
• Excellent time management skills with attention to detail
• Abilities
• Adaptability: Maintaining effectiveness when experiencing major changes inresponsibilities or environment; adjusting effectively within new workstructures, processes, requirements, or cultures
• Communication: Clearly conveying information to individuals or groups
• Collaboration: Working effectively and cooperatively with others; establishingand maintaining good working relationships
• Technical/professional Knowledge and Skills: Having achieved a satisfactorylevel of technical and professional skill or knowledge in position-relatedareas; keeping up with current developments and trends in areas of expertise
• Work Standards: Setting high standards of performance for self; assumingresponsibility and accountability for successfully completing assignments ortasks; self-imposing standards of excellence

Computer Skills

• Proficient in various computer applications including Microsoft Office Suite

Work Environment

Works in an urban setting with moderate noise and frequent interactions withindividuals from diverse socioeconomic backgrounds and cultures

Selection

This classification has been identified as having a role in the development ofADA compliant technologies and for which the incumbent agrees to follow Countypolicies to the best of their abilities in order to meet these obligations. No

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform,with or without reasonable accommodation, each essential functionsatisfactorily. Reasonable accommodations may be made to help enable qualifiedindividuals with disabilities to perform the essential functions.

Disclaimer Statement

This is not intended to be an all-inclusive list of job-relatedresponsibilities, duties, skills, requirements or working conditions. Otherduties may be assigned based on business need and the supervisor’s request.Mecklenburg County reserves the right to revise the job description at anytime. Designated positions may be required to assist in emergency and/ordisaster situations.