Library Assistant in Circulation Department, Wellesley Free Library (Wellesley)

Massachusetts Board of Library Commissioners; Wellesley (MA); On-site; USD 26,000 - 34,000; Full time

Job summary

The Wellesley Free Library in Massachusetts is seeking a full-time Library Assistant in the Circulation Department. The role involves welcoming patrons, checking in and out library materials, assisting with self-check terminals, shelving, shelf-reading, and helping at public service desks.

The successful candidate will provide excellent customer service, work with a team, and adapt to evolving procedures, including evenings and weekends to meet department needs.

Qualifications

• High School diploma or equivalent.
• Working knowledge of automated systems.
• Six months of clerical or retail work experience.

Responsibilities

• Provide excellent customer service at the Main and Branch Libraries.
• Check in and check out of library materials and assist with self-check terminals.
• Shelving materials, shelf-reading, and assisting customers at public service desks.
• Assist librarians in Tech Time and with outreach.

Skills

Customer service

Communication

Problem-solving

Conflict resolution

Education

High School diploma or equivalent

Job description

Library Assistant in Circulation Department, Wellesley Free Library (Wellesley)

The Wellesley Free Library (WFL) is seeking a fearless,flexible and fun full-time (35 hours/week) Library Assistantin the Circulation Department. Duties includeproviding excellent customer service at the Main and BranchLibraries, checking in and checking out of librarymaterials; assisting patrons in the use of self-checkterminals; shelving materials; shelf-reading; assistingcustomers at public service desks; filling items on dailypaging list; dispensing general information to customers;performing network transfer functions; assisting librariansin Tech Time; and assisting with outreach. Thesuccessful candidate will work with a strong team and haveexcellent conflict resolution and problem-solving skills;the ability to consistently work calmly, diplomatically andaccurately, even in high pressure situations; the ability toadapt quickly and easily to new procedures and practices ina continually evolving environment; the ability to handleambiguous situations; and the ability to use informedjudgment and common sense. The work schedule willinclude evening, weekend and weekday hours and may change tofit the needs of the department.

Qualifications

The requirements are a High School diploma orequivalent; working knowledge of automated systems;excellent interpersonal, oral communication and customerservice skills; and six months of clerical or retail workexperience.

Full/Part Time

Full Time

Education

NA

Salary

$22.10/hour

Closing Date

9/25/2026

AA/EOE