LIBRARY ASSISTANT III - Range AME / 09

Anchorage Library; Anchorage (AK); On-site; USD 21,000 - 30,000; Full time

Job summary

Anchorage Library is seeking a dependable library clerk to lead patron services, supervise circulation tasks, and guide clerical staff in daily operations. You will assist patrons with check-out, renewals, and inquiries, interpret policy, manage cash receipts, and maintain equipment and the self-checkout system.

Applicants should have a high school diploma or GED plus 18 months of customer service or library experience, or an Associate’s degree with six months of relevant experience; background

Qualifications

• High school, GED, or the equivalent and 18 months of customer service and/or library experience.
• OR
• Associate’s degree in library science or related discipline and 6 months of customer service and/or library experience.

Responsibilities

• Lead support staff at patron services and oversee daily circulation operations.
• Assist patrons with check-out/check-in/renewals and handle questions about materials.
• Maintain supply inventory and assist with equipment, self-check-out, and transactions.

Skills

Customer service

Education

Associate’s degree in library science

High school diploma / GED

Job description

Job Information

Open to the Library Department Only.

This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the AMEA.

DEPARTMENT

: Library

HOURS OF WORK

:

Sunday - Thursday, with a late shift on Wednesday.

LOCATION

: 3600 Denali Street

Employees who are hired or rehired to any position shall be placed at the entrance pay step, and advancement from the entrance step to the maximum step within a pay grade shall be by successive steps.

Starting pay does not exceed the midpoint of the displayed pay range.

To be considered for employment, candidates must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

Example of Duties

Lead support staff at patron services. Monitor daily operation of all circulation activities, including scheduling and training/directing clerical staff in basic support tasks; assist the public with check-out/check-in/renewals and all questions related to material circulation. Interpret library policy for the public; maintain supply inventory; and assist with equipment (including but not limited to computers copiers, and self-check-out). Resolve account issues including financial payments and adjustments; prepare daily cash receipts. Assume the role of supervisor if needed. Perform simple maintenance and trouble shoot problems with library equipment. Aid customer use with computer hardware, laptops, tablets, basic software, peripherals, mobile devices, basic internet usage, ILS online catalog, website, & downloading of library products on a variety of mobile devices. Establish and maintain effective relations with co-workers, the public and vendors; treat everyone with honesty, respect and fairness to build an environment of trust; contribute to a collaborative, committed and collegial work environment. Perform all duties of Library Clerk, Library Assistant I, & II, as well as performing other duties as assigned.

Minimum Qualifications / Substitutions / Preferences

High school, GED, or the equivalent and

eighteen

(

18

) months of customer service and/or library experience.

OR

Associate’s degree in library science or a related discipline and

six

(

6

) months of customer service and/or library experience.

Additional Important Information

Preference will be given to Anchorage Municipal Employees Association (AMEA) employees. AMEA employees who are successful in the screening process will be forwarded to the department for consideration prior to any non-AMEA applicants.

If selected for hire, the applicant must be capable of bending, stooping, stretching, lifting boxes weighing up to fifty (50) pounds, pushing fully loaded book trucks, and standing for up to four (4) hours at a time.

The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-Verify Program. For more information, please go to

http://www.uscis.gov/

E-Verify

-Verify® is a registered trademark of the U.S. Department of Homeland Security.

If selected for hire, appointment in this position will be conditional based upon satisfactory completion of a national criminal background investigation (AS 12.62.160) and (AS 12.62.400). Accordingly, it will be necessary for the selected applicant to provide certain identification information and be fingerprinted. Fingerprint cards must be dated within 30 days from date requested. The processing fee of $48.25 plus the cost of being fingerprinted (variable) is the responsibility of the selected applicant and must be accomplished before beginning work.

If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted background check. A background check encompasses criminal history, verifying education, and verifying dates of employment.

Military Service Interview Preference

:

Veterans or who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.

Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual’s command organization and show the name, signature, title and contact information for the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.

The Municipality of Anchorage is an employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.

NOTE:

The MOA is an EO and AA employer and complies with Title I of the ADA.

For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at [phone]