Library Assistant III (North Pole)

Alaskajobs; North Pole (AK); On-site; USD 28,000 - 40,000; Part time

Job summary

Alaskajobs in North Pole is seeking a Library Assistant to provide a range of library services at the public desk, support programs for all ages, and assist with reference duties. The role involves handling circulation, planning activities, and assisting patrons with technology and resources.

The position requires a high school diploma, two years of library experience, and the ability to work 30 hours per week Tuesday through Saturday.

Qualifications

• High school diploma or equivalent.
• Two years library experience; one year beyond the page level preferred.
• Demonstrated ability to establish and maintain effective relationships with staff and the public.
• Proficient use of Microsoft Word, Publisher, email and Internet; Canva is a plus.
• Experience working with children and programming.
• Preferred: valid driver’s license and insurability per Borough requirements.

Responsibilities

• Assist patrons with reference questions and library services at a public desk.
• Register patrons for library cards and maintain records; address overdue/damaged materials issues.
• Handle check-out/check-in, holds, statistics, and minor book repairs.
• Perform opening/closing procedures and support safety and smooth operations.
• Plan and present programs for branch patrons of all ages, including story hours and summer reading.
• Create and maintain program flyers, website spotlights, signage, and social posts with supervisor support.
• Provide training and technical direction to staff as needed.
• Other duties to ensure uninterrupted operations.

Skills

Customer service

Communication

Attention to detail

Public speaking

Education

High school diploma or equivalent

Associate degree in Library Science

Tools

Microsoft Word

Publisher

Email

Internet

Canva

Library automation system

Job description

Basic Function

Provide a variety of library services to support the work of the Branch Library including circulation, planning and presenting library programs, and basic reference duties while assisting library patrons at a public service desk.

SALARY

7A

REPORTS TO

North Pole Branch Librarian

POSITIONS SUPERVISED

None

SCHEDULE

30 Hrs Per Week, Tuesday through Saturday. Hours will Vary by Week

Typical Duties

1. Assist patrons in answering reference questions and in effective use of all library services, resources, and materials. This includes automated resources, catalogs, library materials, and meeting rooms, printing, technology queries and eMaterials usage. Perform the initial Interlibrary Loan (ILL) search in computer and route requests to ILL.
2. Register patrons for library cards and maintain patron records; resolve questions relating to patron library records and problems concerning overdue or damaged material.
3. Perform clerical tasks including check-out and check-in of library materials, placing holds on library materials, typing and compiling statistics, making change, preparing cash reports, handling book sale items, ordering supplies, performing minor book repairs, and recommending books for library purchase.
4. Perform opening and closing procedures. Monitor and facilitate safety, smooth operation, and security of facility and resources; address incidents and issues when able, and report increasingly complex situations to a supervisor as needed.
5. Plan and present programs and services for branch patrons of all ages including story hours for children ages 0-11, summer reading program activities, school tours, and recommending popular reading material for patrons of all ages.
6. Support department publicity and promotional needs by working with supervisor to create and maintain program and informational flyers/website spotlights/electronic signage/social media posts and the like.
7. Assist Librarian in providing training and technical direction to staff as needed.
8. Other duties as assigned within the scope of assisting library staff with uninterrupted continuity of operations.

Position Requirements

MINIMUM QUALIFICATIONS

1. High school diploma or equivalent.
2. Two (2) years library experience. One (1) year beyond the page level preferred. Associate degree in Library Science can substitute for experience.
3. Demonstrated ability to establish and maintain effective and harmonious working relationships with other employees and to deal tactfully and courteously with outside entities and the general public.
4. Working knowledge of personal computers including proficient use of Microsoft Word, Publisher, email, and Internet. Basic understanding of a networked system, database searching, personal electronic devices, graphic design software such as Canva and library automated circulation system is preferred.
5. Experience working with children and programming.
6. PREFERRED: Ability to have and maintain a valid driver’s license and to meet insurance standards and maintain insurability under the Borough’s insurance program. If personal automobile is used for Borough business, proof of insurance at statutory limits must be provided. (A CURRENT COPY OF DRIVING RECORD WILL BE REQUIRED UPON REQUEST.)

KNOWLEDGE, SKILLS, AND ABILTIES

1. Ability to deal with the public and staff in a tactful, courteous, and efficient manner.
2. Ability to communicate effectively both orally and in writing and perform in front of groups, large and small.
3. Ability to pay close attention to detail.
4. Ability to create promotional materials.

OTHER

1. A PROFICIENCY TEST MAY BE ADMINISTERED.
2. This position requires a criminal background investigation and fingerprinting.

Additional Information

JOB CONTACTS

Frequent business contact with other employees in own department, continuous routine public contact and occasional contact involving outside organizations/agencies.

JOB RESPONSIBILITY

Supervisor responsibilities: None; experiences minor problems daily and occasional major ones that must be resolved on own initiative with little immediate supervision; the consequences of error, carelessness or mistaken judgment require normal effort to recover.

WORK ENVIRONMENT

General office where conditions are pleasant; Minor health hazards and minor accident probability, Good conditions, clean area.; requires short periods of moderate lifting, pushing or pulling (26-50 lbs.).