Library Assistant I-Information Services (Main) (Grade 7)

Yuma County; Yuma (AZ); On-site; USD 18,000 - 25,000; Full time

Job summary

Yuma County Library District is seeking a Library Assistant to support circulation, information services, and outreach. The role includes checking materials in and out, assisting patrons, handling fines, and promoting library programs across multiple branches.

The position involves youth, teen, and Spanish outreach, plus duties in information services and administration. A high school diploma or GED and at least one year of clerical/customer service experience are required.

Qualifications

• High school diploma or GED required, plus one year of clerical and customer service experience.

Responsibilities

• Checks materials in and out; handles fees and fines; issues library cards; assists patrons with needs; responds to complaints; promotes library services.
• Acts as main point of contact for incoming calls and answers basic reference questions.
• Assists the public with computer access and in the periodicals area; instructs patrons in use of equipment and resources.
• Assists with teen or Spanish services and activities; coordinates events for Teens or Spanish speakers.
• Assists with Youth Services activities; purchases materials; maintains branch calendar; may cover other divisions; requires regular attendance.

Skills

Customer service

Communication

Clerical duties

Data entry

Education

High School Diploma or GED

Job description

This position is advertised from the minimum to the mid-point hourly rate. Salary will be determined based on education and experience at the time of offer.

NATURE OF WORK

Under close supervision, performs library work of moderate difficulty in one of the divisions or branches of the library; this position has department specific responsibility; hours may vary (Monday – Saturday) depending on the needs of the Library District.

Circulation Duties and Responsibilities

• Checks materials in and out; handles fees and fines; issues library cards; assists patrons with their needs; responds to complaints; assists with library services as practiced in public libraries; collects statistics; develops, conducts and records virtual programming (i.e. story time, crafts, robotics, STEAM programming and emerging technology); shelves books and materials; unpacks and packs boxes of books returned from or to be returned to other library agencies; updates computer records on library materials and orders as needed; organizes and conducts library and activities; may promote public library services to the local community; may be assigned to work in other library branches and divisions.

Administration Duties and Responsibilities

• Acts as the point of contact for all incoming calls for the Library District’s main number; answer basic reference questions.

Information Services (Computer Access/ILL/Homebound) Duties and Responsibilities

• Assists the public with computer access and in the periodicals area of the Information Services Division; instructs patrons in use of equipment (i.e. PCs, media equipment) and resources; maintains patron files and contact patrons when books are overdue; monitors the Home Bound patron records; may assist with PC classes; requests and fills library loans from other libraries.

Teen/Spanish Outreach Duties and Responsibilities

• Assists with teen or Spanish services as practiced in public libraries; assists with teen or Spanish activities and materials; organizes and conducts library tours and activities and programming for teens and Spanish outreach; coordinates special events for Teens or Spanish speakers.

Youth Services Duties and Responsibilities

• Assists with Youth Services activities and materials; assists with purchasing materials for the library; collects statistics and enter the information on database; responsible in updating the branch calendar; coordinates special events for Youth (i.e. Summer Reading Program, Weeding and Library tours); maintains automated and manual files; may provide coverage in other divisions within the Library Branch; regular and reliable attendance is required; performs other duties as assigned.

High School Diploma or GED equivalent; AND one year of experience performing clerical duties, and customer services. OR an equivalent combination of education and experience; must possess or have the ability to obtain a fingerprint Clearance Card; requires successful completion of a background check.

Knowledge of: Yuma County and Department policies and procedures and functions; techniques of library operations; the Dewey Decimal System; children’s services as practiced in public libraries; books and authors; circulation functions appropriate to branch library and circulation procedures

Skill in: Using office machines, and automated systems; business English, spelling and arithmetic; providing effective customer-oriented service; handling irate patrons and tense situations; establishing and maintaining effective working relationships with employees, other agencies, and the public; communicating verbally and in writing; following written instructions.

Ability to: Effectively respond to phone calls, emails and complaints in a timely manner; plan, prioritizes, manages and responds to multiple assignments in a fast-paced environment; use modern office equipment and computers; communicate effectively verbally and written; lift up to 40 lbs; perform the essential functions of the job specifications with or without a reasonable accommodation.

Work Environment

The usual and customary methods of performing the job’s functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity; generally the job requires 60% sitting, 20% walking and 20% standing; working at a computer monitor for extended periods required; the job is performed under minimal temperature variations and in a generally hazard free environment and may have risk of exposure to communicable diseases.

EOE/AA/ADAAA/M/F/V/D DRUG FREE WORKPLACE