Library Assistant & Community Tech Support

Roanoke County, VA; Roanoke (VA); On-site; USD 10,000 - 18,000; Part time

Job summary

Roanoke County Library is seeking a part-time Library Assistant to support public services. You will assist patrons, manage circulation, help with computers, and participate in outreach and programming.

The role requires a high school diploma with preferred college coursework and prior customer service experience. Evening/weekend shifts may be required, with flexible hours and a focus on excellent customer service.

Qualifications

• High school diploma or equivalent.
• College-level courses preferred.
• Experience in public/customer service preferred.

Responsibilities

• Assist patrons in using the library and materials collection.
• Provide circulation services including registering borrowers, charging, renewing, or discharging materials, and handling fines.
• Manage public computer usage and assist with workstations.
• Provide reader’s advisory and reference services to patrons.
• Assist with library programming and outreach events.
• Provide technology instruction and support for common software/hardware.
• Assist with required closing/opening routines and supervision of volunteers as needed.

Skills

Customer service

Cash handling

Communication

Patron assistance

Education

High school diploma

College-level courses

Tools

Automated catalog

Public computers

Printers/Fax machines

Library software

Job description

Roanoke County Library is seeking a part-time Library Assistant to support public services. You will assist patrons, manage circulation, help with computers, and participate in outreach and programming.

The role requires a high school diploma with preferred college coursework and prior customer service experience. Evening/weekend shifts may be required, with flexible hours and a focus on excellent customer service.