Library Assistant Cold Spring/Richmond , #2026-47

Great River Regional Library; Richmond (MN); On-site; USD 28,000 - 40,000; Full time

Job summary

The Great River Regional Library seeks a friendly Library Assistant to provide welcoming service to the public and assist patrons with library resources and technology. Duties include helping patrons borrow materials, registering cards, handling payments, and creating engaging displays and programs for diverse communities.

Qualifications include one year of post secondary education or equivalent and experience in library or customer service roles, along with strong interpersonal and

Qualifications

• Excellent interpersonal skills and ability to engage diverse patrons.
• Ability to manage multiple priorities with interruptions.
• Strong organizational skills and attention to detail.
• Ability to assist patrons with computers and technology devices.
• Knowledge of research techniques and information gathering.
• Calm under pressure and able to respond to emergencies.

Responsibilities

• Help patrons borrow library materials.
• Register patrons for library cards.
• Take payments from patrons.
• Help patrons find the library resources they need.
• Provide trusted and reliable information to patrons.
• Create displays and conduct programs for diverse patrons.
• Keep library materials available and refreshed for patron use.
• Manage public areas to keep the library safe and welcoming.
• Assist the public with library computers, printers and other tech needs.
• Maintain confidentiality of patron information.

Skills

Interpersonal skills

Multitasking

Organizational skills

Technology assistance

Information gathering

Education

Post secondary education or equivalent

Library or customer service experience

Job description

The Library Assistant provides friendly and welcoming service to the public and helps patrons use the library.

The following are the regular duties for this position. These duties are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned based on the needs of GRRL.

1. Help patrons borrow library materials.
2. Register patrons for library cards.
3. Take payments from patrons.
4. Help patrons find the library resources they need.
5. Provide trusted and reliable information to patrons.
6. Create displays and conduct programs that reach diverse patron interests.
7. Keep library materials available and refreshed for patron use.
8. Ensure the library is safe and welcoming by managing the public areas.
9. Assist the public in the use of library computers, printers and with other technology needs.
10. Maintain the confidentiality of patron information.

Education and Experience:

• 1 year of post secondary education or equivalent
• Library or customer service experience

Knowledge, Skills and Abilities:

• Excellent interpersonal skills, including building relationships across cultures
• Ability to manage multiple priorities with frequent interruptions
• Strong organizational skills
• Knowledge and ability to help others with computers and technology devices
• Knowledge of research and information gathering techniques
• Ability to respond to emergencies and situations that may be stressful or difficult

Our commitment to growth: GRRL is committed to helping our future and present staff develop preferred knowledge, skills and abilities.

A successful candidate will have:

• Positive attitude and strong work ethic
• Enjoy working with people from diverse backgrounds
• Organizational, interpersonal, and time management skills
• Ability to self-direct and work as a team member
• Ability to meet deadlines and follow instructions
• Ability to foster positive working relationships and an inclusive workplace
• A desire to learn and develop skills and abilities
• Ability to be flexible and adapt to changes

GRRL is committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment.

We seek to foster an environment of inclusion where all employees are treated respectfully and are valued for their strengths. Our work is guided by our values of providing exceptional customer service, being forward thinking and having a community focus that serves patrons from all socioeconomic, educational, literacy, and cultural backgrounds.

It is GRRL's policy to provide equal employment opportunity for all, without discrimination on the basis of race, color, creed, age, religion, national origin, marital status, disability, sex, sexual orientation, familial status, status with regard to public assistance, local human rights commission activity or any other basis protected by law.

GRRL accommodates qualified persons with disabilities in all aspects of employment, including the application process. If you believe you need a reasonable accommodation to complete the application process, please contact Human Resources at 320-650-2511 or [e-mail].