Librarian I - Youth Services

Alamance County Government; Mebane (NC); Presencial; USD 38 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Dental Insurance

Vision Insurance

Vacation Time

Resumo da oferta

Alamance County Government is seeking a Librarian Assistant to promote reading and literacy for children aged 0–18 across Alamance County libraries. You will help plan and present engaging youth programs, coordinate a team of staff, and manage youth material purchasing in collaboration with the Collection Development Librarian.

The role emphasizes customer-focused service, partnership building with schools and community groups, and active participation in community engagement initiatives.

Qualificações

• Master's degree in library science or bachelor’s with 3 years of library experience in children’s programming.
• Minimum 3 years of experience working with children and customer service.

Responsabilidades

• Plan, promote, and present programming for children 0–18 at partner locations or branches.
• Coordinate the Children’s team for system-wide learning programming, especially Summer Reading.
• Monthly purchasing of youth materials in coordination with the Collection Development Librarian.
• Build partnerships with schools, childcare providers and youth organizations to promote reading and literacy.
• Staff public service desks as part of regular duties; assist with community engagement.

Conhecimentos

Customer service

Communication

Time management

Teamwork

Technology literacy

MS Office

Social media

Formação académica

Master of Library and Information Science

Bachelor’s degree with 3 years library experience

Ferramentas

MS Office

ILS systems

Digital resources

Descrição da oferta de emprego

Job Purpose

Within this role the candidate will promote ACPL’s values and mission while following established policies and procedures. The purpose of this position is to serve the informational, reference and reading needs of library patrons of all ages at ACPL and will be expected to perform any and all routine tasks necessary to the operation of the library system. This position works under the supervision of the Community Engagement Librarian.

This position is a full-time, 40 hours per week, benefitted position. While most hours are Monday – Friday, frequent monthly weekend or evening hours are required. This position will be scheduled to work at other library branches throughout Alamance County on a regular basis.

The best candidate will possess a strong commitment to provide customer-focused service for a positive library experience and to relate tactfully and courteously with a wide range of diverse patrons and community members.

• Planning, promoting, and presenting programming for children ages 0 to 18 at partner/outreach locations or in partnership with branches, upon request
• Coordinate the Children’s team to plan system-wide, age-appropriate learning programming, primarily Summer Reading
• Responsible for monthly purchasing of all youth materials in coordination with the Collection Development Librarian
• Assist, cultivate and maintain partnerships with local schools, childcare providers and other youth related organizations to promote reading and digital literacy
• Assist with the library’s community engagement efforts
• Identify library & literacy outreach opportunities and stay informed of activities and services for children and families within the community
• Increase skills and knowledge through professional reading workshops and webinars
• Troubleshoot minor technology related issues, keeping management aware of issues

Responsibilities

• Planning, promoting, and presenting programming for children ages 0 to 18 at partner/outreach locations or in partnership with branches, upon request
• Coordinate the Children’s team to plan system-wide, age-appropriate learning programming, primarily Summer Reading
• Responsible for monthly purchasing of all youth materials in coordination with the Collection Development Librarian
• Assist, cultivate and maintain partnerships with local schools, childcare providers and other youth related organizations to promote reading and digital literacy
• Assist with the library’s community engagement efforts
• Identify library & literacy outreach opportunities and stay informed of activities and services for children and families within the community
• Increase skills and knowledge through professional reading workshops and webinars
• Regular public service duties include staffing all service desks
• Troubleshoot minor technology related issues, keeping management aware of issues

Qualifications

• Master of Library and Information Science or Bachelor’s degree with 3 years of library experience working in a children’s programming role is required
• Three (3) years’ experience working with children and customer service is required.

Preferred Qualifications

• Experience working with diverse populations in community-facing roles strongly preferred.
• Bilingual (Spanish) is preferred
• Flexibility in scheduling is required

Skills & Abilities

• Strong customer service orientation with the ability to provide respectful, equitable assistance to patrons of all backgrounds.
• Excellent oral and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office, email, internet searching, and social media platforms.
• Ability to learn and apply library-specific technology, including ILS systems and electronic resources.
• Creativity in program planning, display design, and patron engagement.
• Strong problem-solving skills, sound judgment, and accountability.
• Ability to work independently and collaboratively within a team environment.

Competency Statements

• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Analytical – Ability to analyze statistical data, keep accurate records and complete reports.
• Autonomy – Ability to work independently with minimal supervision.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Honesty / Integrity - Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace.
• Judgment – Ability to use good judgment and discretion as it relates to interpreting policies and procedures.
• Multitasker – Ability to multi-task in a fast-paced environment.
• Person of Influence – Ability to gain acceptance of others even in sensitive situations.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Relationship Building - Ability to effectively build relationships with customers and co-workers.
• Safety-Minded – Creating a safe work environment; managing risks; reducing exposure liabilities.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

Physical Requirements

• Ability to stand and walk for extended periods; bend, reach, squat, and lift up to 40 lbs.
• Ability to push/pull loaded book carts and access materials on high and low shelves.
• Ability to effectively communicate with patrons and staff in a busy environment

Health Insurance

Full-time employees are eligible for medical/health (Cigna Insurance) benefits upon the 1st of the month following 30 days of employment.

Dental Benefit

Alamance County offers one dental insurance (Delta Dental) plan for FT employees at no cost. The plan, if elected, would be effective the first of the month following 30 days of FT employment.

Vision Insurance

A voluntary vision program (Superior Vision) is available to FT employees. The current PPO style plan allows employees to seek treatment and hardware from any vision care provider of their choice. The plan, if elected, would be effective the first of the month following 30 days of FT employment. Coverage must be elected within your first 30 days of FT employment or upon a qualifying event.

Voluntary Benefits

Alamance County Government provides a variety of voluntary health related benefits (Voya) to allow employees to purchase protection from what life may bring. A sampling of voluntary benefits includes Flexible Spending Accounts with dependent care opportunities, Health Saving Account with an employer contribution, Short Term Disability, Long Term Disability, Cancer Protection Plan, Group Critical Care Insurance and more.

Life Insurance

Basic term life insurance is the amount of one times the annual salary (no greater than $70,000) is provided for all FT employees. Additional coverage is available for purchase through payroll deductions for employee and eligible dependents.

Retirement Benefits

Membership in the NC Local Government Employees Retirement System (NCLGERS) is a requirement for all full-time and regular part-time employees (working more than 1,000 hours annually). Employees contribute six percent (6%) of their annual compensation before it is taxed.

Time Off Accruals

Vacation Time – Annual Leave is accrued based on years of service. Employees can accrue from 10-25 days per year.

Sick Time – All County full time employees earn 12 days of sick leave per year.

County Observed Holidays – Alamance County will observe the State of North Carolina Holiday Schedule.

Wellness Benefits & Programming

Employee Assistance Program: There are times when everyone needs a little help or advice. The confidential Employee Assistance Program (EAP) through a local provider can help you with things like stress, anxiety, depression, chemical dependency, relationship issues, legal issues, parenting questions, financial counseling and dependent care resources. Best of all it's free for County employees and available for your household to utilize. Utilization of the EAP is completely confidential and participation isn't recorded.

Help is available 24/7/365 by telephone.

Alamance County Employee Health Center: Available to employees and spouses who are covered under the Alamance County Insurance Plan and their covered dependents, 18 years of age and older. Retired employees under age 65 are also eligible to use the health center. Depending on insurance coverage elected, care at the clinic ranges from free to a fair market value cost.

Services Available

• Treatment of injuries or illnesses such as flu, sinus Infection, pink eye, sprains, strains or fever.
• Monitor chronic conditions (Diabetes, Hypertension, Hyperlipidemia, Health Disease, Asthma, etc...)
• Assistance with finding a Primary Care Provider
• Health Education and Counseling
• Triage and referrals to specialists when appropriate.

Alamance County provides a variety of additional benefits including bereavement pay, Paid Parental Leave, Wellness Leave to focus on work-life balance initiatives, Volunteer Time Off (paid time) opportunities to be a part of the Alamance Community, to opportunities for professional certification pay.

Employee Fitness Center

Alamance County encourages all employees to maintain a healthy lifestyle both at home and at work. In support of this philosophy an Employee Fitness Center is available for all County employees to use at their convenience during non-work hours and is open 6:00 AM to 9:00 PM Monday-Sunday. This center includes weight training equipment, cardio equipment, a small aerobics room along with restrooms, changing room and lockers.