Social Worker Supervisor III- Assessments

Alamance County Government; Burlington (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental and vision benefits

Wellness program

Employee health center

Job summary

Alamance County Government in Burlington, NC, seeks a CPS Supervisor to lead frontline Child Protective Services teams, ensuring high-quality support for children and families. You will supervise casework, coordinate services, and drive staff development.

The role demands a master’s in social work (or relevant degree) with several years of related experience, strong leadership, and a deep knowledge of child welfare laws and practices; a commitment to trauma-informed care is essential.

Qualifications

• Master's degree in social work (or higher) with required related experience.
• Bachelor's degree in social work with related experience.
• Master's in a human services field with related experience.
• Bachelor's in a human services field with related experience.
• Bachelor's degree with five years of related experience or equivalent.

Responsibilities

• Supervise, mentor, and empower a team of social workers and support staff.
• Oversee case planning, assignments, coordination of services, and crisis management.
• Provide expert training, guidance, and ongoing development for the team.
• Review casework for quality, compliance, and impactful service delivery.
• Participate in rotational on-call support for emergencies.

Skills

Leadership

Crisis intervention

Social work principles

Child welfare laws

Team mentoring

On-call crisis response

Education

Master's in Social Work

Bachelor's in Social Work

Master's in Human Services

Bachelor's in Human Services

Equivalent education/experience

Job description

Job Purpose

Lead the Charge in Protecting Children: CPS Supervisor Wanted! We’re looking for a bold, compassionate, and skilled CPS Supervisor to guide our frontline heroes in Child Protective Services. This is your chance to make a real impact—every single day. You'll lead dynamic teams across Child Protective Services Assessments, ensuring every child and family receives the highest quality support when they need it most.

What You Bring

• A deep understanding of social work principles, crisis intervention, and family dynamics.
• Proven leadership in high-stakes, emotionally complex environments.
• Strong knowledge of child welfare laws, policies, and best practices.
• The ability to think fast, act decisively, and lead compassionately—especially under pressure.

This Role Is For You If

• You thrive in fast-paced, high-impact settings.
• You’re ready to handle tough conversations, real-world problems, and life-changing decisions.
• You’re not afraid to lead in the storm—with integrity, empathy, and clarity.

Responsibilities

• What You'll Do Supervise, mentor, and empower a team of dedicated social workers and support staff.
• Navigate Complexity Oversee case planning, assignments, coordination of services, and crisis management.
• Train & Inspire Provide expert training, guidance, and ongoing development for your team.
• Ensure Excellence Review casework for quality, compliance, and impactful service delivery.
• Be the Lifeline Participate in rotational on-call support for emergencies—because child safety doesn’t clock out.

Qualifications

• A master's degree in social work from an appropriately accredited institution and two years of directly related experience.
• Or a bachelor's degree in social work from an appropriately accredited institution and three years of directly related experience.
• Or a master's degree in a human services field from an appropriately accredited institution and three years of directly related experience.
• Or a bachelor's degree in a human services field from an appropriately accredited institution and four years of directly related experience.
• Or a bachelor's degree from an appropriately accredited institution and five years of directly related experience.
• Or an equivalent combination of education and experience.

A copy of a certified college transcript and a letter of reference must be provided upon request.

Skills & Abilities

• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Autonomy – Ability to work independently with minimal supervision.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Honesty / Integrity - Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace.
• Influence - Ability to gain support and buy-in by way of persuading, convincing or influencing to others to overcome barriers allowing them to support a particular vision.
• Judgment – Ability to use good judgment and discretion as it relates to interpreting policies and procedures.
• Multitasking – Ability to multi-task in a fast-paced environment.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Relationship Building - Ability to effectively build relationships with customers and co-workers.
• Safety-Minded – Creating a safe work environment; managing risks; reducing exposure liabilities.
• Supervising – Ability to supervise, train or instruct lower-level social workers, students or interns within the program.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

Physical Demands

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands Details

Stand F

Walk F

Sit F

Manually Manipulate O

Reach Outward O

Reach Above Shoulder O

Climb O

Crawl O

Squat or Kneel O

Bend O

Lift/Carry

10 lbs or less O

11-20 lbs. O

21-50 lbs. O

51-100 lbs. O

Over 100 lbs. O

Push/Pull

12 lbs or less O

13-25 lbs. O

26-40 lbs. O

41-100 lbs. O

Other Physical Requirements

• Vision (Near, Distance, Peripheral)

Work Environment

Standard office environment

Health Insurance

Full-time employees are eligible for medical/health (Cigna Insurance) benefits upon the 1st of the month following 30 days of employment.

Alamance County Government currently offers three plans of medical/pharmacy benefit options including 2 Standard PPO plans and a High-Deductible Health Plan with HSA.

Dental Benefit

Alamance County offers one dental insurance (Delta Dental) plan for FT employees at no cost. The plan, if elected, would be effective the first of the month following 30 days of FT employment.

Vision Insurance

A voluntary vision program (Superior Vision) is available to FT employees. The current PPO style plan allows employees to seek treatment and hardware from any vision care provider of their choice. The plan, if elected, would be effective the first of the month following 30 days of FT employment. Coverage must be elected within your first 30 days of FT employment or upon a qualifying event.

Voluntary Benefits

Alamance County Government provides a variety of voluntary health related benefits (Voya) to allow employees to purchase protection from what life may bring. A sampling of voluntary benefits includes Flexible Spending Accounts with dependent care opportunities, Health Saving Account with an employer contribution, Short Term Disability, Long Term Disability, Cancer Protection Plan, Group Critical Care Insurance and more.

Life Insurance

Basic term life insurance is the amount of one times the annual salary (no greater than $70,000) is provided for all FT employees. Additional coverage is available for purchase through payroll deductions for employee and eligible dependents.

Retirement Benefits

Membership in the NC Local Government Employees Retirement System (NCLGERS) is a requirement for all full-time and regular part-time employees (working more than 1,000 hours annually). Employees contribute six percent (6%) of their annual compensation before it is taxed.

Time Off Accruals

Vacation Time – Annual Leave is accrued based on years of service. Employees can accrue from 10-25 days per year.

Sick Time – All County full time employees earn 12 days of sick leave per year.

County Observed Holidays – Alamance County will observe the State of North Carolina Holiday Schedule.

Wellness Benefits & Programming

There are times when everyone needs a little help or advice. The confidential Employee Assistance Program (EAP) through a local provider can help you with things like stress, anxiety, depression, chemical dependency, relationship issues, legal issues, parenting questions, financial counseling and dependent care resources. Best of all it's free for County employees and available for your household to utilize. Utilization of the EAP is completely confidential and participation isn't recorded.

Help is available 24/7/365 by telephone.

Alamance County Employee Health Center

Available to employees and spouses who are covered under the Alamance County Insurance Plan and their covered dependents, 18 years of age and older. Retired employees under age 65 are also eligible to use the health center. Depending on insurance coverage elected, care at the clinic ranges from free to a fair market value cost.

Services Available

Treatment of injuries or illnesses such as flu, sinus Infection, pink eye, sprains, strains or fever.

Monitor chronic conditions (Diabetes, Hypertension, Hyperlipidemia, Health Disease, Asthma, etc...)

Assistance with finding a Primary Care Provider

Health Education and Counseling

Triage and referrals to specialists when appropriate.

Alamance County provides a variety of additional benefits including bereavement pay, Paid Parental Leave, Wellness Leave to focus on work-life balance initiatives, Volunteer Time Off (paid time) opportunities to be a part of the Alamance Community, to opportunities for professional certification pay.

Employee Fitness Center

Alamance County encourages all employees to maintain a healthy lifestyle both at home and at work. In support of this philosophy an Employee Fitness Center is available for all County employees to use at their convenience during non-work hours and is open 6:00 AM to 9:00 PM Monday-Sunday. This center includes weight training equipment, cardio equipment, a small aerobics room along with restrooms, changing room and lockers.