Liaison Ambassador Services Florida

Hospital for Special Surgery; West Palm Beach (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Hospital for Special Surgery is seeking a Liaison Ambassador Services professional for Florida, onsite in West Palm Beach and Wellington. The role requires 1–3 years of healthcare experience, with an Associates degree and Bachelor’s degree preferred. Responsibilities include coordinating physician enrollment in managed care plans, contract support, and resolving payor issues.

The position emphasizes confidentiality, HIPAA compliance, and excellent teamwork in a fast-paced hospital environment.

Qualifications

• Minimum 1–3 years in a healthcare setting or equivalent.
• Strong multitasking and prioritization in fast-paced environments.
• Professional demeanor and adherence to confidentiality/HIPAA rules.

Responsibilities

• Develops/manages processes and systems; assists with contracts.
• Coordinates enrollment in managed care plans with physicians.
• Resolves payor issues and follows up on payments with payors.
• Acts as liaison between physician offices and insurance payors.

Skills

Healthcare setting

Multitasking

Teamwork

Computer skills

Education

Associates

Bachelor’s degree preferred

Job description

Liaison Ambassador Services Florida page is loaded## Liaison Ambassador Services Floridaremote type: Onsitelocations: West Palm Beach, FL: Wellington, FL: HSS Jupitertime type: Full timeposted on: Posted Todayjob requisition id: JR2026-106757**How you move is why we're here.(R)Now more than ever.**Get back to what you need and love to do.The possibilities are endless...Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.If this describes you then let's talk!HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.**Emp Status**Regular Full time**Work Shift**Day (United States of America)# **What you will be doing****JOB DESCRIPTION****YEARS OF EXPERIENCE REQUIRED**Minimum 1-3 years healthcare setting, or the equivalent field, or related program 44929 **YEARS OF EXPERIENCE PREFERRED**Ability to maintain a positive attitude in a fast-paced environmentCapacity to multitask and prioritize in the ever changing environment of healthcareAbility to work collaboratively with othersRespect for information confidentiality (the successful candidate will comply with all HIPAA rule and regulations)Ability to show initiative, good judgment, and resourcefulnessAbility to work with a variety of software programs specific to healthcareStrong computer skills requiredProfessional demeanor, business attire required **PHYSICAL WORKING CONDITIONS**Sitting in a comfortable position with frequent opportunity to move about Sitting in a comfortable position with frequent opportunity to move about the department and traverse the hospital campus. Examples: executive, management, administrative and secretarial positions. **ENVIRONMENTAL WORKING CONDITIONS**Comfortable indoor area Located in a comfortable indoor area. Examples: executive, management and secretarial positions. **HAZARDS OSHA**Category 3 Tasks that involve no exposure to blood, body fluids, tissues, or other potentially infectious materials and Category 1 tasks are not a condition of employment. **POSITION & UNIT ACCOUNTABILITIES**Develops/Manages Processes & Systems - Assists with contracts Assists in the negotiation of physician managed care contracts, analytics, and financial modeling. Upholds Standards/Expectations of HSS Staff - Coordinates enrollment Coordinates physician enrollment in managed care plans. Upholds Standards/Expectations of HSS Staff - Ensures compliance Ensures compliance of managed care companies with negotiated contracts. Upholds Standards/Expectations of HSS Staff - Resolves payor issues Follows-up and resolving payment issues with Insurance Payors. Upholds Standards/Expectations of HSS Staff - Acts as liaison Acts as a liaison between physician offices and Insurance Payors. Upholds Standards/Expectations of HSS Staff - Assists with meetings Schedules, coordinates, and documents for all PHO related meetings. Maintains Documentation & Manages Information - Maintains tracking logs Creates and maintains tracking logs for Insurance Payor issues and accountability for closing out items. Upholds Standards/Expectations of HSS Staff - Oversees PHO line Oversees PHO phone line, answers and responds to inquires, and assist with urgent physician office issues. Upholds Standards/Expectations of HSS Staff - Attendance Maintains satisfactory attendance record. Upholds Standards/Expectations of HSS Staff - Maintains punctuality Reports for duty punctually. Upholds Standards/Expectations of HSS Staff - Adjusts to change Adjusts to changing situations and work assignments. **EDUCATION REQUIRED**Associates **EDUCATION PREFERRED**Bachelors **CERTIFICATIONS/LICENSURE REQUIRED****CERTIFICATIONS/LICENSURE PREFERRED****SKILLS REQUIRED****SKILLS PREFERRED****Non-Discrimination Policy**Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.Our patients say it best: We receive consistently high ratings from our patients for the quality of our doctors and our hospital. More than 3,000 have shared their experience in their own words.### Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.