Liability Intake Specialist

AvonRisk; Louisville (KY); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision

HSA/FSA contributions

Life and disability insurance

401(k) with match

Paid time off

Employee assistance resources

Job summary

AvonRisk in Louisville, KY is seeking a Data Entry Associate to process First Notices of Loss quickly and accurately. This full-time role supports the WC and liability teams with timely data entry, claim uploads, and email communications.

You will handle daily FNOL quotas, assist remote teammates, and help manage expense payments while maintaining professional interactions with employers. AvonRisk offers a comprehensive benefits package and a collaborative, growth‑oriented culture.

Qualifications

• Data entry skills with high accuracy (8,000 keystrokes, ≤5% error).
• Strong organizational skills and the ability to work independently.
• Ability to write professional business emails.
• Good telephone and written communication skills.

Responsibilities

• Process First Notices of Loss (FNOL) and set up claims.
• Enter 15–16 FNOLs per day after training.
• Contact employers to acknowledge claims by email or phone.
• Upload claims and documents to the handling adjuster.
• Provide support to remote team members for mailings.
• Provide backup to workers' compensation intake team.
• Process expense payments.

Skills

Data entry

Organizational skills

Independent worker

Email writing

Telephone communication

Email responsiveness

Attendance

Job description

Description

AvonRisk is the nation’s leading specialty risk manager for self-insured organizations, uniting respected regional leaders in workers’ compensation, liability, managed care, and risk management across 32 states. With nearly 700 professionals and brands including Intercare, InterMed, George Hills, and AS&G Claims Administration, we’re a people-focused, operations-driven organization that prioritizes reasonable caseloads, strong training, collaborative teams, and expert support.

We invest in tools and workflows that reduce friction—not increase volume—and create real career paths for professionals who want to grow or move into leadership. At AvonRisk, you’re part of a team that values good judgment, curiosity, and accountability, and gives you the support to succeed.

The data entry associate will process first notices of loss in a timely manner.

This is a full-time role working from the Louisville, KY office everyday.

Requirements

Essential Job Functions

• Process First Notices of Loss by setting up claim
• Maintain a quota each day on entering FNOL after training. 15-16 a day
• Make contact with employer acknowledging claim by email or phone
• Upload claim and documents to handling adjuster
• Provides support to remote team members for mailings
• Provide backup to WC intake team members
• Process expense payments

Skills and Abilities

• Strong alpha/numeric data entry skills of 8,000 keystrokes with a 5% or below error rate
• Strong organizational skills
• Ability to work independently and in a team environment under general management direction to complete all assignments
• Ability to write business emails
• Good telephone and communication skills
• Return internal email replies within one business day or less
• Prompt and regular attendance to pre-approved office schedule

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Benefits

AvonRisk offers a competitive, people-first benefits package:

• Comprehensive medical, dental, and vision benefits
• Company contributions to HSA and FSA plans
• Employer-paid life and disability insurance
• 401(k) with company match
• Paid time off (PTO) and company-paid holidays
• Employee assistance resources and a supportive culture that values balance and wellbeing

Equal Opportunity Employer

AvonRisk is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Pursuant to the Los Angeles and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest or conviction records.