Liability Director, Claims Programs

McNeil & Co.; New York (NY); On-site; USD 125,000 - 145,000; Full time

Job summary

An established industry player is seeking a Liability Director to lead claims programs with a focus on technical expertise and oversight. This hybrid role allows for collaboration across various locations, including New York City and Hartford. The successful candidate will leverage over 15 years of insurance experience to guide Claims Account Managers, manage complex claims, and ensure compliance with regulatory standards. This position offers a competitive salary and the opportunity to work in a dynamic environment that values innovation and teamwork. If you are passionate about driving results and making a difference, this role is an excellent opportunity for you.

Qualifications

• 15+ years in insurance with frontline claims experience required.
• Ability to analyze complex coverage issues and draft disclaimers.

Responsibilities

• Provide oversight to Claims Account Managers on complex claims.
• Manage Trial Committee process and assist in resolution strategies.

Skills

Insurance Industry Experience

Claims Adjusting

Organizational Skills

Interpersonal Skills

Problem Solving

Communication Skills

Negotiation Skills

Critical Thinking

Education

Bachelor's Degree

Tools

MS Word

MS Excel

MS PowerPoint

Job description

AVP, Liability Director, Claims Programs

AVP, Liability Director, Claims Programs

Apply remote type Hybrid Working locations Hartford, CT United States of America New York, NY United States of America Jersey City, NJ United States of America time type Full time posted on Posted Yesterday job requisition id R25_158

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Job Summary

The Liability Director position preferred location is Hartford, NYC, Jersey City. The position will have responsibility for working with Third Party Claim Administrator Managed Business Units (primarily Programs and some Alternative Markets). The position will support the Claim Organization in achieving world class technical claim outcomes.

Responsibilities

• Provide technical expertise and oversight to the Claims Account Managers in the analysis and handling of coverage issues
• Provide technical expertise and oversight to the Claims Account Managers in the handling of complex claims
• Manage the Trial Committee process to include review of cases set for trial, assist in development of a resolution strategy, oversee reporting process to Home Office
• May attend mediations and trials of complex cases
• Reviewing/editing timely/appropriate responses to Time Limit/Stowers/Policy Limit Demands
• Complete general liability and automobile liability reserve reviews of accounts
  • Review of various analytics/reports to identify cases that should be elevated for further discussion: BI Predictive Modeling System
  • Review of Large Loss Snapshot
  • Reserve Reviews
• Conduct training for the Claims Account Managers and TPA Claim Handlers on current topics and facilitate both internal and external partnership calls to discuss issues of concern.
• Partner with liability directors and line managers in ensuring consistency in process and quality claim handling across business units
• Identify opportunities for loss cost reduction and support strategies that result in improved financial outcomes

Address state and federal regulatory issues (Medicare issues, state insurance department audits and complaints, state workers compensation board requirements, etc.)

May work on various claims related projects as needed.

Required Skills/Experience

• Minimum 15 years in the insurance industry
• Multiline experience as a frontline claims adjuster/supervisor, as well as experience in a service/account management role

Qualifications

• Detailed technical knowledge of automobile and general liability claims handling with the ability to advise Claim Account Managers and TPA staff on the handling of complex injury and property damage cases. Particular knowledge in the handling of construction related claims is helpful but not required.
• Ability to analyze complex coverage issues, draft coverage disclaimers and Reservation of Rights letters
• Excellent Organizational skills
• Excellent Interpersonal skills
• Excellent problem solving and critical thinking skills
• Excellent communication and presentation skills
• Strong Negotiation Skills
• Ability to work and make decisions in a team-based environment
• Liability Claims Audit experience
• Proficiency in MS Word/Excel/Power Point

Education

• Bachelors Degree

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$125,000 - $145,000/year

Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

Arch Capital Group Ltd. is a Bermuda-based specialty insurer that provides insurance, reinsurance and mortgage insurance on a worldwide basis. With a 20+-year track record of delivering results and a coveted position on the S&P 500 index, Arch is a great place to grow your career.

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