AVP, Liability Director, Claims Programs

Arch Insurance Group Inc.; Village of Garden City (NY); On-site; USD 125,000 - 155,000; Full time

Job summary

An established industry player is seeking an AVP, Liability Director to lead claims programs. This role involves providing technical expertise and oversight to claims account managers, ensuring world-class claim outcomes. The ideal candidate will have extensive experience in the insurance industry, particularly in handling complex claims and coverage issues. Join a collaborative environment where your skills will help shape innovative solutions and support financial outcomes. If you're passionate about problem-solving and driving results, this opportunity is perfect for you.

Qualifications

• 15+ years in the insurance industry with multiline experience.
• Ability to analyze complex coverage issues and draft disclaimers.

Responsibilities

• Provide oversight to Claims Account Managers on complex claims.
• Manage Trial Committee process and assist in resolution strategies.

Skills

Technical expertise in claims handling

Analytical skills

Organizational skills

Interpersonal skills

Problem solving

Communication skills

Negotiation skills

Education

Bachelor's Degree

Tools

MS Word

MS Excel

MS PowerPoint

Job description

AVP, Liability Director, Claims Programs

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AVP, Liability Director, Claims Programs

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Arch Insurance Group Inc. provided pay range

This range is provided by Arch Insurance Group Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$125,000.00/yr - $155,000.00/yr

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Job Summary

The Liability Director position preferred location is Hartford, NYC, Jersey City. The position will have responsibility for working with Third Party Claim Administrator Managed Business Units (primarily Programs and some Alternative Markets) The position will support the Claim Organization in achieving world class technical claim outcomes.

Responsibilities

• Provide technical expertise and oversight to the Claims Account Managers in the analysis and handling of coverage issues
• Provide technical expertise and oversight to the Claims Account Managers in the handling of complex claims
• Manage the Trial Committee process to include review of cases set for trial, assist in development of a resolution strategy, oversee reporting process to Home Office
• May attend mediations and trials of complex cases
• Reviewing/editing timely/appropriate responses to Time Limit/Stowers/Policy Limit Demands
• Complete general liability and automobile liability reserve reviews of accounts
• Review of various analytics/reports to identify cases that should be elevated for further discussion: BI Predictive Modeling System
• Review of Large Loss Snapshot
• Reserve Reviews
• Conduct training for the Claims Account Managers and TPA Claim Handlers on current topics and facilitate both internal and external partnership calls to discuss issues of concern.
• Partner with liability directors and line managers in ensuring consistency in process and quality claim handling across business units
• Identify opportunities for loss cost reduction and support strategies that result in improved financial outcomes
• Address state and federal regulatory issues (Medicare issues, state insurance department audits and complaints, state workers compensation board requirements, etc.)
• May work on various claims related projects as needed
  
  

Required Skills/Experience

• Minimum 15 years in the insurance industry
• Multiline experience as a frontline claims adjuster/supervisor, as well as experience in a service/account management role
  
  

Qualifications

• Detailed technical knowledge of automobile and general liability claims handling with the ability to advise Claim Account Managers and TPA staff on the handling of complex injury and property damage cases. Particular knowledge in the handling of construction related claims is helpful but not required.
• Ability to analyze complex coverage issues, draft coverage disclaimers and Reservation of Rights letters
• Excellent Organizational skills
• Excellent Interpersonal skills
• Excellent problem solving and critical thinking skills
• Excellent communication and presentation skills
• Strong Negotiation Skills
• Ability to work and make decisions in a team-based environment
• Liability Claims Audit experience
• Proficiency in MS Word/Excel/Power Point
  
  

Education

• Bachelors Degree
  
  

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$125, 000 - $155,000/year

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
  
  

Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

14400 Arch Insurance Group Inc.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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