AVP, Liability Director, Claims Programs

McNeil & Co.; Jersey City (NJ); Hybrid; USD 125,000 - 155,000; Full time

Job summary

An established industry player is seeking a Liability Director to lead claims programs. This role involves providing technical expertise, managing complex claims, and ensuring high-quality outcomes in collaboration with various teams. The ideal candidate will bring over 15 years of experience in the insurance sector, demonstrating strong analytical and interpersonal skills. Join a dynamic environment where your contributions will enhance operational excellence and drive innovative solutions for clients. If you thrive on solving intricate business challenges and enjoy working with talented professionals, this opportunity could be your next career move.

Qualifications

• Minimum 15 years in the insurance industry required.
• Detailed technical knowledge of liability claims handling is essential.

Responsibilities

• Provide technical oversight to Claims Account Managers.
• Manage the Trial Committee process and review cases set for trial.
• Conduct training for Claims Account Managers on current topics.

Skills

Technical expertise in claims handling

Problem-solving skills

Interpersonal skills

Negotiation skills

Organizational skills

Communication skills

Critical thinking skills

Liability claims audit experience

Ability to analyze complex coverage issues

Education

15 years in the insurance industry

Tools

MS Word

MS Excel

MS PowerPoint

Job description

AVP, Liability Director, Claims Programs

Locations: Hartford, CT; New York, NY; Jersey City, NJ

Time Type: Full time

Posted On: Posted 6 Days Ago

Job Requisition ID: R25_158

With a company culture rooted in collaboration, expertise, and innovation, we aim to promote progress and inspire our clients, employees, investors, and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Job Summary

The Liability Director position preferred location is Hartford, NYC, or Jersey City. The position will have responsibility for working with Third Party Claim Administrator Managed Business Units (primarily Programs and some Alternative Markets). The position will support the Claim Organization in achieving world-class technical claim outcomes.

Responsibilities

• Provide technical expertise and oversight to the Claims Account Managers in the analysis and handling of coverage issues.
• Provide technical expertise and oversight to the Claims Account Managers in the handling of complex claims.
• Manage the Trial Committee process to include review of cases set for trial, assist in development of a resolution strategy, and oversee the reporting process to Home Office.
• May attend mediations and trials of complex cases.
• Review/edit timely and appropriate responses to Time Limit/Stowers/Policy Limit Demands.
• Complete general liability and automobile liability reserve reviews of accounts:
• Review of various analytics/reports to identify cases that should be elevated for further discussion: BI Predictive Modeling System.
• Review of Large Loss Snapshot.
• Reserve Reviews.
• Conduct training for the Claims Account Managers and TPA Claim Handlers on current topics and facilitate both internal and external partnership calls to discuss issues of concern.
• Partner with liability directors and line managers in ensuring consistency in process and quality claim handling across business units.
• Identify opportunities for loss cost reduction and support strategies that result in improved financial outcomes.
• Address state and federal regulatory issues (Medicare issues, state insurance department audits and complaints, state workers' compensation board requirements, etc.).
• May work on various claims-related projects as needed.

Required Skills/Experience

• Minimum 15 years in the insurance industry.
• Multiline experience as a frontline claims adjuster/supervisor, as well as experience in a service/account management role.

Qualifications

• Detailed technical knowledge of automobile and general liability claims handling with the ability to advise Claim Account Managers and TPA staff on the handling of complex injury and property damage cases. Particular knowledge in the handling of construction-related claims is helpful but not required.
• Ability to analyze complex coverage issues, draft coverage disclaimers, and Reservation of Rights letters.
• Excellent organizational skills.
• Excellent interpersonal skills.
• Excellent problem-solving and critical thinking skills.
• Excellent communication and presentation skills.
• Strong negotiation skills.
• Ability to work and make decisions in a team-based environment.
• Liability Claims Audit experience.
• Proficiency in MS Word/Excel/PowerPoint.

Education

#LI-SW1

#LI-HYBRID

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$125,000 - $155,000/year

Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

Click here to learn more about available benefits.

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