Liability Claims Supervisor

Gallagher; Oregon; Hybrid; Confidential; Full time

Job summary

Gallagher is seeking an experienced Claims Supervisor to lead a liability claims team in a fully remote role. Open to any jurisdiction, the position requires a strong claims background and leadership experience to drive performance and high-quality service.

You will hire and train adjusters, coach performance, and manage workloads while collaborating with clients and carriers to deliver outcomes. A High School Diploma and substantial claims experience are required, with a Bachelor’s degree

Qualifications

• Claims background with general liability experience.
• Prior leadership experience in a supervisory role (2–3 years).
• Open to any jurisdiction.
• Requires a High School Diploma and 10+ years related claims experience.

Responsibilities

• Lead and encourage a liability claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.
• Guide claims team to handle claims in accordance with GB’s Best Practices.
• Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.
• Define team goals, motivate performance, and effectively manage workloads for optimal efficiency.
• Harness Gallagher's technology to enhance team efficiency and service quality.
• Communicate with clients, carriers, and brokers in a professional, proactive manner.
• Identify coaching opportunities and position team members for successful development.

Skills

Claims background

General liability

Leadership experience

Supervisory role

Jurisdiction flexibility

Education

High School Diploma

Bachelor's Degree

Job description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, and improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Role specifics:- Jurisdictions:
Open to any- Licenses:
N/A- Location:
This role is eligible for fully remote work.

How you'll make an impact

• Supervise: Lead and encourage a liability claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.


• Promote Best Practices: Guide claims team to handle claims in accordance with GB’s Best Practices.


• Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.


• Manage Workloads: Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency.


• Utilize Technology: Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service.


• Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.


• Prioritize and Develop: Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development.

About You

Ideal candidates for this position will have:Claims Background:
General LiabilityPrior leadership experience:
2-3 years or more in a supervisory roleJurisdictional Experience:
Open to anyREQUIRED QUALIFICATIONS:High School DiplomaMinimum of 10 years related claims experienceAppropriately licensed and/or certified in all states in which claims are being handledKnowledge of all team member related functionsDESIRED:Bachelor's Degree#LI-MD3#Liability#LI-Remote

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.Competitive compensationComprehensive benefits programs designed to support your well-beingCareer development opportunities and ongoing learningA collaborative, people-first culture with accessible leadershipThe opportunity to do meaningful work with global reach and local impactAt Gallagher, we are dedicated to building an inclusive and authentic workplace.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)