Claims Supervisor -Liability

Gallagher Bassett; Mechanicsburg (Cumberland County); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Career development

Collaborative culture

Global reach

Job summary

Gallagher Bassett is seeking a seasoned claims leader to supervise a liability claims team, drive best practices, and manage workloads to deliver high-quality service.

The ideal candidate will have 10+ years of claims experience, litigation exposure, and appropriate licenses in states where claims are handled; a Bachelor's degree is preferred.

Qualifications

• High School Diploma required.
• Minimum of 10 years related claims experience, including litigated files.
• Licensed and/or certified in all states where claims are handled.

Responsibilities

• Supervise a liability claims team handling varied caseloads.
• Promote Best Practices in handling claims.
• Drive talent by hiring and training adjusters.
• Manage workloads to maintain efficiency.
• Leverage Gallagher's technology to improve efficiency.
• Communicate with clients, carriers, and brokers professionally.
• Identify coaching opportunities and develop team members.

Skills

Leadership

Claims handling

Litigation experience

Education

High School Diploma

Bachelor's Degree

Job description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Role Specifics

• Jurisdictions: Open
• Licenses: License is preferred
• Location: This role is eligible for fully remote work.

How You'll Make An Impact

• Supervise: Lead and encourage a liability claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.
• Promote Best Practices: Guide claims team to handle claims in accordance with GB’s Best Practices.
• Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.
• Manage Workloads: Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency.
• Utilize Technology: Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service.
• Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.
• Prioritize and Develop: Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development.

Ideal candidates for this position will have:

• Background in auto liability with supervisory experience
• Prior claims handling and leadership experience
• Litigation expereince, catastrophic loss, and trucking/transportation preferred

REQUIRED QUALIFICATIONS:

• High School Diploma
• Minimum of 10 years related claims experience. Must have claims handling on litigated files.
• Appropriately licensed and/or certified in all states in which claims are being handled
• Knowledge of all team member related functions

DESIRED:

• Bachelor's Degree

Compensation And Benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)