Liability Claims Investigator & Risk Management Coordinator

Student Transportation of America; Wall Township (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

Student Transportation of America is seeking a Liability Claims Coordinator to support risk management and operations by conducting liability claim investigations and developing risk policies. Reporting to the Claims Manager, you will secure complete investigations, gather documents, and maintain the claims management system.

You will design workflow processes, provide management with reporting and risk insights, ensure data integrity, and collaborate with insurance partners and cross-functional

Qualifications

• Associates or bachelor’s degree in Risk Management, Safety or legal field, or related experience with at least 3 years in risk management.
• Experience analyzing claims data using filters and pivot tables in Excel.

Responsibilities

• Lead liability claim investigations with internal stakeholders and external partners.
• Administer and maintain the claims management system and file setup.
• Provide data summaries and analytics for strategic planning and risk management reporting.
• Support North America in the claim process.
• Develop best-practice workflows and ensure timely, accurate information processing with insurers and management.
• Communicate findings to insurance carriers and management effectively.
• Perform other duties as assigned.

Skills

Data analysis

Excel (Pivot Tables)

Education

Risk management / Safety / Legal field degree or related experience

Job description

Student Transportation of America is seeking a Liability Claims Coordinator to support risk management and operations by conducting liability claim investigations and developing risk policies. Reporting to the Claims Manager, you will secure complete investigations, gather documents, and maintain the claims management system.

You will design workflow processes, provide management with reporting and risk insights, ensure data integrity, and collaborate with insurance partners and cross-functional