Liability Claims Coordinator

Student Transportation of America; Wall Township (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

Student Transportation of America is seeking a Liability Claims Coordinator to support risk management and operations by conducting liability claim investigations and developing risk policies. Reporting to the Claims Manager, you will secure complete investigations, gather documents, and maintain the claims management system.

You will design workflow processes, provide management with reporting and risk insights, ensure data integrity, and collaborate with insurance partners and cross-functional

Qualifications

• Associates or bachelor’s degree in Risk Management, Safety or legal field, or related experience with at least 3 years in risk management.
• Experience analyzing claims data using filters and pivot tables in Excel.

Responsibilities

• Lead liability claim investigations with internal stakeholders and external partners.
• Administer and maintain the claims management system and file setup.
• Provide data summaries and analytics for strategic planning and risk management reporting.
• Support North America in the claim process.
• Develop best-practice workflows and ensure timely, accurate information processing with insurers and management.
• Communicate findings to insurance carriers and management effectively.
• Perform other duties as assigned.

Skills

Data analysis

Excel (Pivot Tables)

Education

Risk management / Safety / Legal field degree or related experience

Job description

Salary Range: $60K-$80K, based on experience

Job Summary

The Liability Claims Coordinator provides risk management and operational support by performing liability claim investigations and development and implementation of risk management policies. Reporting to the Claims Manager, this position is responsible for securing complete investigations; securing all documents and evidence associated with each claim, and maintenance of the claims management systems. The Claims Coordinator will assist in designing workflow processes, provide reporting to management and risk management, and ensure data integrity and compliance with internal and external audit controls.

Responsibilities

• Lead the liability claim investigation between internal stakeholders and external partners including insurance partners and defense counsel. Create a system for follow up and identify high exposures or problem areas.
• Provide general system administration and maintenance of the claims management system, file set up, and integration with insurance partner platforms.
• Provide data summaries and statistical analysis for strategic planning and decision-making to management
• Support North America in the claim process.
• Partner with cross‑functional management on updates to claims as needed and ensure the timely and accurate processing of information through the creation of best practice workflows.
• Communicate pertinent information discovered through the course of the investigation to insurance carriers and management in an effective manner.
• Other duties as assigned.

Qualifications

• Associates or bachelor’s degree majoring in Risk Management, Safety or legal field or related experience for three years of relevant experience in risk management or similar role.
• Experience with analyzing claims data and using filters, pivot tables and other analytic functions in Excel

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

STA is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants; Returning military are strongly encouraged to apply. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.