Liability Claims Expert – Client-Focused & Mentoring

HMA Group Holdings, LLC; West Des Moines (IA); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision coverage

Paid parental leave

Job summary

Holmes Murphy & Associates in West Des Moines, IA, is seeking a Liability Claims Specialist to join our Creative Risk Solutions team and deliver world‑class client service. You will adjudicate and negotiate settlements, mentor junior specialists, and ensure regulatory compliance while maintaining accurate loss data.

This role requires 5+ years of property and casualty experience and an active adjuster license or plan to obtain one.

Qualifications

• High school diploma; college degree preferred.
• Active state adjuster license required or ability to acquire license within three months of hire.
• 5+ years of adjusting property and casualty claims; prior agency involvement preferred.

Responsibilities

• Review coverage for commercial auto and general liability claims.
• Adjudicate claims, investigate bodily injury/liability claims, and negotiate settlements using Best Practices for Claims.
• Maintain accurate loss information and establish/maintain reserves within authority.
• Research and respond to questions and complaints from insureds, claimants, agency partners, and carriers.
• Monitor and control litigated claims, ensuring timely responses and protection of insureds' and carriers' interests.
• Participate in claim reviews and Risk Control Workshops.
• Identify and pursue subrogation and report fraud when applicable.
• Train and mentor Liability Claims Specialists I and II.

Skills

Coverage knowledge

Claims processing

Mathematical calculations

Regulatory knowledge

Relationship building

Problem solving

Education

High school diploma

Bachelor’s degree preferred

Job description

Holmes Murphy & Associates in West Des Moines, IA, is seeking a Liability Claims Specialist to join our Creative Risk Solutions team and deliver world‑class client service. You will adjudicate and negotiate settlements, mentor junior specialists, and ensure regulatory compliance while maintaining accurate loss data.

This role requires 5+ years of property and casualty experience and an active adjuster license or plan to obtain one.