LHL Non-Medical Case Manager (Hybrid)

Erie Family Health Centers; Illinois; Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental/Vision/Life/Disability coverage

401(k) with Erie matching

Paid time off and holidays

Job summary

Erie Family Health Centers is seeking a LHL Non-Medical Case Manager to provide non-medical case management to HIV+ clients. You will coordinate services, assist with access to care, and collaborate with the HIV Team at Erie Family Health Centers in a hybrid work setting.

Qualifications include a Bachelor’s degree in Social Work (BSW) with licensure preferred, or related field, and relevant case management experience. Bilingual English/Spanish is strongly preferred.

Qualifications

• Bachelor’s degree in Social Work (BSW) from an accredited college or university, with licensure preferred.
• Bachelor’s degree in related human service, social science, or health education field from an accredited college or university.
• Associate’s degree in a related human service, social science, or health education field from an accredited college or university, plus 2 years of case management or related experience.
• Demonstrated knowledge and at least 4 years of work experience equivalent to the academic credentials outlined above.

Responsibilities

• Manage a caseload of medically stable HIV+ clients in accordance with agency policies and procedures.
• Provide non-medical case management services including coordination of medical services, resource linkage, and benefits enrollment and assistance to HIV+ clients.
• Work regularly with other members of the HIV Team including medical providers. Attend team meetings, case manager meetings, CQI meetings, site meetings, and weekly case conferences with each provider.
• Document in the electronic medical record and state-database for all communication related to client care.
• Work on projects and initiatives to improve the quality of case management and quality of the HIV program, including outreach and low barrier care.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Computer skills

CPR certification

Bilingual English/Spanish

Education

Bachelor’s degree in Social Work (BSW)

Bachelor’s degree in related field

Associate’s degree + 2 years case management experience

Job description

Job Details

Job Location: Erie Humboldt Park Health and Dental Center - 2750 W. North - Chicago, IL 60647, Salary Range: $21.50 - $26.00 Hourly.

Hybrid job: At Erie, a hybrid job combines working onsite at a specific Erie location and working from home from an approved workspace. Hybrid work schedules can vary depending on the role and needs of the organization.

About Erie

We are motivated by the belief that healthcare is a human right, providing high-quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay.

Role Overview

Erie Family Health Centers, a nationally recognized top workplace with 14 sites in Chicago and suburbs, is looking for a valuable addition to the Lending Hands for Life (LHL) Team. The LHL Non-Medical Case Manager provides non-medical case management services to HIV+ clients at Erie Family Health Centers (EFHC). The LHL Non-Medical Case Manager works with providers, LHL team members, and other Erie staff to coordinate the delivery of services to clients, assist with access to care, and facilitate the appropriate use of services.

Main Duties & Responsibilities

• Manage a caseload of medically stable HIV+ clients in accordance with agency policies and procedures.
• Provide non-medical case management services including coordination of medical services, resource linkage, and benefits enrollment and assistance to HIV+ clients.
• Work regularly with other members of the HIV Team including medical providers. Attend team meetings, case manager meetings, CQI meetings, site meetings, and weekly case conferences with each provider.
• Document in the electronic medical record and state-database for all communication related to client care.
• Work on projects and initiatives to improve the quality of case management and quality of the HIV program, including outreach and low barrier care.
• Other duties as assigned.

Benefits & Compensation

• Competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more.
• Erie employees are eligible for Erie’s Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare.
• Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee’s biweekly salary.
• Annual Paid Time Off: starting at 15 days of PTO, and 8 paid holidays.
• Competitive salary, annual merit increases, plus room for growth and career advancement.

*Compensation is based on each candidate’s experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered.

Qualifications: Education

• Bachelor’s degree in Social Work (BSW) from an accredited college or university, with licensure preferred.
• Bachelor’s degree in related human service, social science, or health education field from an accredited college or university.
• Associate’s degree in a related human service, social science, or health education field from an accredited college or university, plus 2 years of case management or related experience.
• Demonstrated knowledge and at least 4 years of work experience equivalent to the academic credentials outlined above.

Skills and Knowledge

• Familiarity with issues affecting individuals living with HIV required.
• Verbal and written communication skills required.
• Computer proficiency is required.
• CPR certification required.
• Bilingual fluency (English/Spanish) is strongly preferred (May be required to assist or work with non-English/Spanish-only speaking patients and/or guests.)

Experience

• The ability to relate to people of diverse backgrounds, cultures, races, sexual orientation and gender identities or expressions required.
• At least 2 years of direct service experience working in HIV service provision preferred.

The Erie Advantage Pledge

• Our mission, vision, and values unite us.
• Our voices matter.
• We do things well.
• Our inclusive culture promotes balance and belonging.
• We find our career sweet spot at Erie.