LGBTQ-affirming Behavioral Health Medical Assistant

Anchor Health CT; Hamden (CT); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

PTO 10 Paid Holidays

Medical, dental, and vision insurance

Life and long-term disability保险

401(k) with 5% employer match

Employee assistance program

Job summary

Anchor Health CT in Hamden, CT, is hiring a Psychiatric Medical Assistant (CMA or RMA) to support our behavioral health and psychiatry team. This full-time role involves assisting psychiatric providers during in-person and telehealth visits, conducting mental health screenings, and keeping clinic operations smoothly running.

The ideal candidate is a CMA or RMA with at least 1 year in a behavioral health or LGBTQ health care setting, and a trauma-informed approach.

Qualifications

• CMA or RMA certification required.
• At least 1 year of clinical medical assistant experience.
• At least 1 year in behavioral health, psychiatric, or LGBTQ health care setting.
• Experience maintaining a trauma-informed space.
• Strong communication, tact, discretion, and sensitivity toward patients.
• Ability to work professionally with providers, nurses, pharmacy, case management, and administration.
• References and criminal background check required.
• COVID-19 vaccination per CT EO 13G or approved exemption with weekly testing.

Responsibilities

• Room patients for in-person psychiatry visits, including vital signs and medication reconciliation.
• Room patients for telehealth visits, confirming identity, location, and medications.
• Administer and enter PHQ-9, GAD-7, and OCD screens in Epic.
• Collect and process urine drug screens per clinic protocols.
• Manage Epic InBasket messages and tasks.
• Process incoming mail and faxes and route them to the right provider.
• Pre-fill patient paperwork to streamline clinicians' workflow.
• Provide support for last-minute appointment rescheduling.
• Document accurately in Epic EHR.
• Answer calls from patients, external providers, and pharmacies.
• Provide LGBTQ-competent referrals to related services.
• Participate in staff meetings and cultural competency trainings.

Skills

CMA/RMA certification

Trauma-informed care

Strong communication

Team collaboration

Professional conduct

Education

CMA or RMA certification

Tools

Epic EHR

Job description

Anchor Health CT in Hamden, CT, is hiring a Psychiatric Medical Assistant (CMA or RMA) to support our behavioral health and psychiatry team. This full-time role involves assisting psychiatric providers during in-person and telehealth visits, conducting mental health screenings, and keeping clinic operations smoothly running.

The ideal candidate is a CMA or RMA with at least 1 year in a behavioral health or LGBTQ health care setting, and a trauma-informed approach.