LFTG Personal Shopper PT

UNAVAILABLE; Garner (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowe's Foods in Garner is seeking a Personal Shopper to expertly pick customer orders for our Go-To-Go program. You will engage guests, ensure accurate order fulfillment, and assist with in-store promotions to support eCommerce growth.

The role emphasizes a friendly, energetic demeanor, strong communication, and ability to work with a team in a fast-paced grocery environment. Training will cover handheld devices and basic Microsoft Office tools.

Qualifications

• Friendly, energetic, genuine and outgoing personality.
• Strong people skills with the ability to communicate clearly, professionally, and concisely.
• Ability to work well with others and adapt to different personalities.
• Ability to lift 25 lbs consistently and 50 lbs occasionally.
• Ability to read and understand information and take direction.
• Ability to walk, bend, kneel and stand for extended periods.

Responsibilities

• Pick guests’ orders based on guidelines and best practices.
• Interact with guests in a genuine, fun, and interactive manner.
• Work efficiently when picking, staging, and completing orders.
• Greet guests and review orders with them.
• Bag, load and handle orders safely and properly.
• Record variances on guest pick list.
• Maintain records related to position and LFTG operations.
• Perform basic maintenance on hardware and software.
• Maintain LFTG station and equipment.
• Communicate service issues with support resources and store management.
• Conduct in-store promotions of the program.
• Assist with marketing activities within the community as needed.
• Provide in-store guest service (bagging, locating products, cleaning).
• Maintain professional appearance and attitude at all times.
• All other duties assigned by management.

Skills

Friendly personality

People skills

Communication

Teamwork

Physical capability

Job description

Overview

You will join a high-energy and fast-paced team that supports Lowes Foods To Go – our online ordering program that guests call “life-changing”. As a Personal Shopper, you will be responsible for masterfully and efficiently picking orders for your guests, and over time, building relationships with guests so you can understand their needs and preferences. This position will give you an opportunity to be directly involved in the company’s fastest-growing sales channel and you will get hands-on experience in the areas of eCommerce, logistics, information technology, customer service, and grocery retail. You will also support creative marketing and outreach programs that help achieve eCommerce goals for your store. The ideal candidate is naturally outgoing and energetic, and is capable of having positive and genuine interactions with Lowes Foods guests.

Responsibilities

1. Pick guests’ orders based on operational guidelines and best practices
2. Interact with guests in a genuine, fun, and interactive manner
3. Work efficiently and purposefully when picking, staging, and carrying out orders
4. Properly greet and review orders with guests
5. Effectively and safely handle, bagging, and loading of orders
6. Record any variances on guest pick list
7. Maintain appropriate records applicable to position and LFTG and transmit data as scheduled
8. Perform basic maintenance on hardware and software
9. Maintain LFTG station including all equipment
10. Communicate any service issues with support resources and store management
11. Conduct in-store promotion of program
12. Periodically assist and/or conduct marketing within the community
13. Provide in-store guest service as needed. (bagging, help locating product, cleaning)
14. Maintain a professional appearance and attitude at all times
15. All other duties assigned by management

Qualifications

1. Friendly, energetic, genuine, and outgoing personality
2. Strong people skills with the ability to communicate clearly, professionally, and concisely
3. Ability to work well with others, especially those with differing personalities and viewpoints
4. Ability to lift 25 lbs. consistently and 50 lbs. occasionally
5. Ability to read and understand information and take direction
6. Ability to walk, bend, kneel and stand for extended periods of time
7. Ability to effectively communicate with, and take direction from supervision
8. Ability to work well with (or learn how work well with) computers, handheld Android/iOS devices and Basic Microsoft Office skills
9. Ability to do basic troubleshooting for systems and/or mechanical issues, with the assistance of our Guest Service team

#LI-AB2