LFTG Personal Shopper PT

careers-lowesfoods; Orlando (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

Lowe's Foods is seeking a part-time Personal Shopper to pick orders for Lowe's Foods To Go, engaging guests with a friendly, energetic approach. You will work in-store, assist with order accuracy, and help ensure timely, quality fulfillment.

Ideal candidates are outgoing, comfortable with handheld devices, and able to lift up to 50 lbs occasionally. This role supports the fast-growing online ordering channel and may include promotional activities in-store.

Qualifications

• Friendly, energetic, genuine and outgoing personality.
• Strong people skills with clear, professional communication.
• Ability to work well with others and adapt to different personalities.
• Physical ability to lift 25 lbs consistently and 50 lbs occasionally.
• Comfort with reading directions and using basic computer/handheld devices.

Responsibilities

• Pick guests’ orders based on guidelines and best practices.
• Interact with guests in a genuine, fun, and interactive manner.
• Work efficiently when picking, staging, and completing orders.
• Greet guests and review orders.
• Handle, bag, and load orders safely.
• Record variances on guest pick lists and maintain records.

Skills

Friendly personality

People skills

Teamwork

Physical stamina

Tech-savvy

Tools

Microsoft Office

Mobile devices (Android/iOS)

Job description

Overview

You will join a high-energy and fast-paced team that supports Lowes Foods To Go – our online ordering program that guests call “life-changing”. As a Personal Shopper, you will be responsible for masterfully and efficiently picking orders for your guests, and over time, building relationships with guests so you can understand their needs and preferences. This position will give you an opportunity to be directly involved in the company’s fastest-growing sales channel and you will get hands‑on experience in the areas of eCommerce, logistics, information technology, customer service, and grocery retail. You will also support creative marketing and outreach programs that help achieve eCommerce goals for your store. The ideal candidate is naturally outgoing and energetic, and is capable of having positive and genuine interactions with Lowes Foods guests.

Responsibilities

• Pick guests’ orders based on operational guidelines and best practices
• Interact with guests in a genuine, fun, and interactive manner
• Work efficiently and purposefully when picking, staging, and carrying out orders
• Properly greet and review orders with guests
• Effectively and safely handle, bagging, and loading of orders
• Record any variances on guest pick list
• Maintain appropriate records applicable to position and LFTG and transmit data as scheduled
• Perform basic maintenance on hardware and software
• Maintain LFTG station including all equipment
• Communicate any service issues with support resources and store management
• Conduct in-store promotion of program
• Periodically assist and/or conduct marketing within the community
• Provide in-store guest service as needed. (bagging, help locating product, cleaning)
• Maintain a professional appearance and attitude at all times
• All other duties assigned by management

Qualifications

• Friendly, energetic, genuine, and outgoing personality
• Strong people skills with the ability to communicate clearly, professionally, and concisely
• Ability to work well with others, especially those with differing personalities and viewpoints
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally
• Ability to read and understand information and take direction
• Ability to walk, bend, kneel and stand for extended periods of time
• Ability to effectively communicate with, and take direction from supervision
• Ability to work well with (or learn how work well with) computers, handheld Android/iOS devices and Basic Microsoft Office skills
• Ability to do basic troubleshooting for systems and/or mechanical issues, with the assistance of our Guest Service team