Level Supervisor

ASM Global-SMG; United States; On-site; USD 20,000 - 29,000; Full time

Job summary

Legends Global Stockton Complex is seeking a Level Supervisor to oversee a designated area during events. You will direct concession stands and bartenders, ensure product levels, and enforce alcohol service policies while delivering top-notch guest service.

You must work flexible hours, lift up to 50 pounds, and learn the POS system. Training covers safety, inventory, and event reporting. Join Legends Global to help deliver a premier guest experience.

Qualifications

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Knowledge of concession operations.
• Ability to add, subtract, multiply and divide (basic mathematics skills).
• Ability to communicate and execute instructions via radio (walkie talkie).
• Ability to regularly move and lift up to 50 pounds.

Responsibilities

• Direct concession stands and bartenders to deliver excellent guest service.
• Direct stand staff in food production using production sheets.
• Read, understand and communicate event information from pre-shift meetings.
• Coordinate with warehouse for inventory during events.
• Ensure compliance with alcohol service policy and proper product merchandising.

Skills

Reading & interpreting documents

Concession operations

Basic math skills

Radio communication

Lifting to 50 lbs

Education

High School diploma or GED

3–6 months related experience

Tools

Computer skills

Job description

Summary Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for the Level Supervisor for Legends Global Stockton Complex. Responsible for the overall supervision of a designated area within the building. Ensures that all departmental needs and procedures are met.

Essential Duties and Responsibilities

• Ensure that concession stands maintain sufficient product levels to service the event.
• Direct concession/bartender stand personnel to assure delivery of excellent customer service to guests attending the event.
• Direct stand/bartender personnel in established food production for the event by utilizing provided production sheets.
• Reads, understands and communicates all pertinent event information as discussed in pre-shift meetings.
• Contacts warehouse for additional inventory needed during event.
• Assures that all stand personnel are compliant with alcohol service policy.
• Assures that all products are merchandised properly and re-stocked as needed.
• Trouble shoots equipment and records any equipment needing repairs or replacement.
• Must be familiar with POS system and provide training to new stand personnel.
• Records opening & closing inventories, product transfers and product waste and or spoilage.
• Maintains cleanliness and organization in the concession stands at opening, during event and closing.
• Completes all required event related paperwork.
• Follows and receives directions from Assistant Food & Beverage Manager

Supervisory Responsibilities

• Directly supervises all concession stand personnel / bartenders.
• Carry out supervisory responsibilities in accordance with company’s policies and applicable laws.
• Responsibilities include training employees; planning, assigning and directing work; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High School diploma or general education degree (GED); or 3-6 months related experience and/or training; or equivalent combination of education and experience.

Skills and Abilities

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Knowledge of concession operations.
• Ability to add, subtract, multiply and divide (basic mathematics skills).
• Ability to communicate and execute instructions via radio (walkie talkie).
• Ability to regularly move and lift up to 50 pounds.

Computer Skills

• Some computer skills are required.

Other Qualifications

• Must be able to work flexible hours, nights, weekends and holidays.
• Must be able to obtain a Food Handler's Permit upon hire.
• Attend all Legends Global Alcohol and Policy Training Classes.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Compensation

• The hourly rate for this position is $17.75
• Note The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons.
• Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Equal Opportunity / Diversity Statement

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor.

About Legends Global

Our Work Experience is the combination of everything that’s unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.