Concession Stand Lead

ASM Global-SMG Food & Beverage, LLC.; United States; On-site; USD 21,000 - 30,000; Part time

Job summary

Legends Global is seeking a Stand Lead in its Food & Beverage team for events managed at our venues. The role focuses on supervising concessions stands, ensuring health and liquor regulations are followed, and maintaining smooth operations.

Responsibilities include cash handling, inventory checks, and staff supervision while ensuring excellent customer service during events. This is a part-time, hourly, non-exempt position based at our venues.

Qualifications

• One year of customer service experience required.
• At least two years of experience in concessions software required.
• Must have two years of experience in food and beverage.

Responsibilities

• Assist in settling concessions event paperwork per event.
• Monitor compliance with health and fire regulations for food preparation and serving.
• Ensure all POS systems in their stand are in proper working condition.
• Review final product before serving to customer.
• Ensure health codes and liquor laws are followed.
• Maintain safe working conditions and sanitary work area.
• Maintain accurate cash handling procedures at all times.
• Prepping food and beverages in stand prior to event start.
• Count inventory in stand and ensure accurate numbers.
• Manage all employees within their stand.

Skills

Attention to detail

Oral & written communication

Math basics

Customer service

Adaptability

Interpersonal skills

Organization

Cash handling

Health code compliance

Alcohol compliance training

Tools

Concessions software

Job description

Legends Global brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences. We are also the world leader in venue management and live event production, overseeing 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

Position

POSITION: Stand Lead; DEPARTMENT: Food and Beverage; FLSA STATUS: Part-Time/Hourly/Non-Exempt

Essential Duties and Responsibilities

• Assists in settling concessions event paperwork per event
• Monitor compliance with health and fire regulations regarding food preparation and serving
• Ensures all POS systems in their stand are in proper working condition
• Accurately reviews final product before serving to customer
• Ensure health codes and liquor laws are followed
• Maintains safe working conditions and sanitary work area
• Maintains accurate cash handling procedures at all times
• Preps food and beverage in stand prior to event beginning
• Counts all inventory within their stand and ensures accurate numbers
• Manages all employees within their stand
• Other duties may be assigned.

Qualifications

• Must have attention to detail
• Must have good oral and written communication skills
• Must have ability to add, subtract, multiply and divide
• Must have strong customer service skills
• Must be able to adapt to changes in the work environment, managing competing demands, frequent changes, delays or unexpected events
• Must have strong interpersonal skills
• Must have good organizational skills
• Must have basic working knowledge of cash register and cash handling procedures
• Must be compliant with health codes
• Must complete Alcohol Compliance Training
• Must be able to pass a credit check and meet corporate minimum requirements

Education and/or Experience

One year of customer service experience required. At least two years of experience in concessions software required. Must have two years of experience in food and beverage.

Physical Demands

• While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
• Daily lifting and carrying up to 50 lbs. Up to 5 minutes at a time.
• Constant reaching, standing, walking and stooping
• Performing work through repetitive eye/hand coordination

Note

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Equal Opportunity & Diversity

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.