Level Attendant

MedStar Health; Foxborough (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company seeks a Suite Level Attendant for part-time food and beverage service at events. The Attendant will ensure high customer satisfaction by coordinating dining for suite holders. Candidates should possess organizational skills and previous banquet or restaurant experience. This role requires flexibility, including weekend and evening shifts.

Qualifications

• Prior banquet or restaurant experience required.
• Experience dealing with high profile guests preferred.
• Must be organized and attentive to detail.

Responsibilities

• Greet staff pre-shift for daily operation review.
• Serve as primary contact for suite holders and guests.
• Maintain communication about delivery times and issues.

Skills

Communication skills

Organizational skills

Attention to detail

Ability to work in a fast paced environment

Education

High School Diploma or Equivalent

Job description

Job Details

NPS - Foxborough, MA Part Time High School Diploma or Equivalent Job Location Position Type Education Level

Description

SUMMARY

The Suite Level Attendant is responsible for assisting with and coordinating every aspect of food and beverage service to 10-20 suites on an event day. This role serves as the direct contact for suite holders and their guests during the event. The Level Attendant will lead by example with high standards and customer service. Clear priorities and communication with Suite level staff and management.

DUTIES AND RESPONSIBILITIES

1. 
   
   Greet staff pre shift to review and highlight the daily operation.
   
   


2. 
   
   The Level Attendant is responsible for keeping management aware of delivery times and issues that may affect a guests visit.
   
   


3. 
   
   The Level Attendant is the primary contact for employees and the Suite Holders
   
   


4. 
   
   Following stadium guidelines for code of conduct, delivery timelines and guest services, the Level Attendants role is paramount for a high level of customer satisfaction
   
   


5. 
   
   Special projects and assignments as business dictates
   
   

SUPERVISORY RESPONSIBILITIES

• 
  
  This position has no supervisory responsibility
  
  

SKILLS AND QUALIFICATIONS

• 
  
  Prior banquet or restaurant experience
  
  


• 
  
  Experience dealing with high profile guests
  
  


• 
  
  Organized and attentive to detail
  
  


• 
  
  Effective communication skills, written and verbal
  
  

• 
  
  Ability to perform basic math functions
  
  


• 
  
  Maintain a professional demeanor and appearance
  
  


• 
  
  Ability to work in a fast paced environment
  
  


• 
  
  Schedule will vary, working weekends and evenings and holidays may be necessary
  
  


• 
  
  Availability to work at all pre-season, regular season and post season New England Patriot home games
  
  


• 
  
  Must be 18 years of age
  
  

PHYSICAL DEMANDS

• 
  
  Ability to stand and walk for long periods of time
  
  


• 
  
  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
  

WORK ENVIRONMENT

• 
  
  Fast-paced work environment
  
  


• 
  
  Densely populated on event day
  
  


• 
  
  The noise level in the work environment is usually loud on event days
  
  

CERTIFICATES, LICENSES, REGISTRATIONS

• 
  
  None Required
  
  

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.