Level 4 Telecommunications Central Office Installation Technician

CBM of America; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

CBM of America is seeking a Level 4 Telecommunications Central Office Installation Technician in Houston, TX. This role involves leading installation teams, ensuring quality standards, and performing hands-on installation and testing of telecommunications systems. The ideal candidate will have over 5 years of relevant experience, strong leadership skills, and a solid understanding of industry standards.

Qualifications

• Requires a minimum of 5 years of Data Center/PoP/CO installation experience.
• Knowledge of installation and quality standards (GR-1275, NSTD119).
• Must pass drug test and have clean driving/criminal records.

Responsibilities

• Lead a team of installers while providing work assignments.
• Control all on-site aspects of the job ensuring customer satisfaction.
• Perform hardware testing such as power verification and system tests.

Skills

Leadership

Mechanical Aptitude

Knowledge of Power Tools

Optical Routing Equipment Installations

Fiber Optic Cable Installation & Testing

AC/DC Power Knowledge

Infrastructure Installation Work

Proficiency in Word, Excel, PowerPoint

Job description

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Preface:

CBM of America, LLC. is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises.

Job Description

Lead Installer

Preface:

CBM of America, LLC. is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises.

Summary:

The Lead Installer will be required to perform all intermediate and advanced installation work activities. The Lead Installer will have a team of installers assigned to him for various projects and will be required to take on a team leadership role, The Lead Installer should have a clear understanding of all Installation and Quality Standards contained in GR-1275 and NSTD119 Standards as well as specific CBMA and customer local requirements.

Duties and Responsibilities:

• Work with minimum supervision and be certified in Skill levels 1, 2 and 3.
• The Lead Installer will provide work assignments for and leadership to the Level 1, 2, 3, and 4 installers that are assigned to him/her.
• Input job status, issues and requests, and all-expense-related information into the Project Management platform.
• Reconcile materials for sales order using web-based inventory control forms.
• Understand the scope of work and customer expectations as well as the profitability objectives and timeframes.
• Control all on-site aspects of the job and work closely with the Installation Supervisor or Project Manager to ensure customer satisfaction.
• Understand the scope of work of the job as well as the efficiency expectations given by the Installation Supervisor or Project Manager.
• Interface directly with the Installation Supervisor or Project Manager and Engineering Department to resolve any order issues. Correct job specifications, drawings, documentation and record all changes in the Project Management platform.
• Maintain tools assigned to the job as well as monitor tool calibration requirements.
• Perform hardware testing, such as power verification, device provisioning and system tests.
• Responsible for all work meeting all customer standards.
• Meet or exceed customer and internal documented acceptable levels of quality.
  
  

Credentials and Experience:

• Requires a minimum of 5 years of Data Center/PoP/CO installation experience.
  
  

Knowledge, Skills and Abilities:

• The Lead Installer should have a minimum 5 years of Data Center/PoP/CO installation experience.
• Should possess good leadership skills.
• Should possess a good mechanical aptitude.
• Should possess a good knowledge of basic power tools.
• Should have the ability to adapt to various work environments.
• Should have good knowledge of optical routing equipment installations.
• Should have good knowledge of fiber optic cable installation & testing practices.
• Should have good knowledge of AC/DC power.
• Should have good knowledge of infrastructure installation work (equipment racks, cable racks and fiber ducts etc.).
• Proficiency in Word, Excel, PowerPoint, and the Internet; must be adept at learning different computer programs and business systems.
• Must have clean driving and criminal records and successfully pass a drug test.
• Test equipment, tools and materials used in construction, installation, troubleshooting, maintenance and repair of telecommunications systems and equipment.
  
  

Special Requirements:

• Due to the nature of our Customers’ requirements work schedules and hours of operation are dynamic. The Lead Technician must be able to adjust to varying work schedules which may include all work shifts.
• Some installers will be expected to travel periodically to work locations outside of commutable area. Special Operations Installers – 100% travel is required.
  
  

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee will be required to use his/her hands 50% of the time to type, write, and handle paperwork.
• The employee will be required to climb and work off of ladders.
• The employee will be required to work under raised floors.
• The employee will be required to cut and drill metal and concrete.
• The employee must be able to distinguish between different colors.
• The employee will be possibly riding in a company vehicle to and from customer sites, sitting at a desk 10% of the time with walking between offices and other work areas from time to time and working in tight spaces that include computer network infrastructure.
• The employee may, from time to time, be required to lift weight (i.e., paper boxes and installation materials) up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Close vision (clear vision at 20 inches or less) is generally required, as the employee will be working at a computer, working with files & paperwork, working with tools, and working on specialized computer & networking devices.
• While performing the duties of this job, the employee is regularly required to sit; talk or hear, both in person and by telephone; use hands to finger, handle and feel computers and standard business equipment; and reach with hands and arms. The employee is frequently required to stand and walk; stoop, kneel, crouch, and crawl; and climb and balance in high precarious places.
  
  

Work Environment:

• The work environment can consist of a customer data center, central office, warehouse, computer networking or office network setting.
  
  

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EEOC Statement: CBM is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Company Description

CBM of America, LLC (CBMA), is Network Deployment company that has also been an innovator and provider of custom network solutions for the communications industry for over three decades.

Our Mission

CBM of America, LLC is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises.

CBM of America prides itself in attracting, developing, and engaging a mix of talent to help address the fast-paced communications service providers industry.

We are always looking for passionate, driven and talented individuals to join every facet of our team.

CBM of America, LLC (CBMA), is Network Deployment company that has also been an innovator and provider of custom network solutions for the communications industry for over three decades. Our Mission CBM of America, LLC is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises. CBM of America prides itself in attracting, developing, and engaging a mix of talent to help address the fast-paced communications service providers industry. We are always looking for passionate, driven and talented individuals to join every facet of our team.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Telecommunications

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