Level 3 Technician

Environmental Air Systems; Greenville (SC); On-site; USD 52,000 - 78,000; Full time

Job summary

Envirotrol is seeking a Commercial Service Technician Level 3 with journeyman status and at least five years of experience. The role focuses on servicing, maintaining, and repairing commercial HVAC systems up to 200 tons, with responsibilities including diagnosing equipment, reading gauges, and coordinating with supervisors.

A strong emphasis on safety, customer service, and teamwork is required. The position requires the ability to work outdoors in all weather, travel to job sites, and

Qualifications

• Must have a high school or trade school diploma or GED.
• Has completed a 4 year apprenticeship or trade school program.
• Must hold a Universal Refrigerant Card.

Responsibilities

• Service, maintain and repair commercial HVAC systems up to 200 tons.
• Diagnose and repair faults, read gauges and instruments, adjust valves and pumps.
• Replace worn parts and perform routine maintenance on boilers and cooling systems.
• Operate and troubleshoot electronic controls and DDC systems.
• Inspect piping, HVAC equipment, and fans; ensure safety standards are met.
• Assist senior technicians and coordinate with the supervisor.

Skills

Communication

Customer service

Teamwork

Problem solving

Manual dexterity

Stamina

Education

High school / trade school diploma or GED

4-year apprenticeship or trade school program

Universal Refrigerant Card

Job description

Commercial Service Technician Level 3

Journeyman with 5 years experience

Reports To: Service Manager

Summary

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, possess excellent communication and customer service skills, demonstrate strong initiative, and be able to work in both a team and individual environment, consistently adhering to Envirotrol’s operating procedures and ensuring customer satisfaction. The requirements listed below are representative of the knowledge, skill, or ability the Level 3 technician must have. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions

Primary Function of Role

Service, maintain and repair commercial HVAC systems less than or equal to 200 tons.

Specific Job Duties

• Air-cooled water chillers equipped with reciprocating, scroll, or screw compressors
• Water-cooled DX water chillers equipped with reciprocating, scroll, or screw compressors
• Electronic controls incorporated with most packaged water chillers
• Chilled- and hot-water piping and pumping systems equipped with variable speed drives
• Most gas-fired and electric hot-water heating systems typically found in commercial systems
• Electronic and computer-controlled digital temperature-control systems typically found in commercial systems
• Electronic variable-speed drives typically connected to VAV air handlers and pumps
• Packaged, water-cooled AC units up to 200 tons
• Water-source heat pumps and associated equipment
• Computer-room-type units with self-contained humidifiers and controls
• Gas-fired and electric-heating systems found in commercial equipment up to 200 tons
• Pneumatic, electronic, and modular DDC control systems generally associated with commercial HVAC systems
• Air-handling equipment including VAV systems typically found in larger commercial systems
• Basic maintenance on atmospheric gas fired hot water boilers
• Direct expansion AC equipment up to 200 tons
• Low voltage (24-volt or 1- to 10-volt) temperature-control systems generally associated with HVAC equipment
• Air-handling equipment and duct systems associated with the commercial HVAC equipment
• Starts system, observes operation, reads gauges and instruments, and adjusts mechanisms such as valves, controls, and pumps to control levels of fluid, pressure, and temperature in system
• Replaces or adjusts defective or worn parts to repair systems
• Diagnoses malfunctioning equipment accurately, bringing questionable situations with equipment or customers to the immediate supervisor’s attention
• Contacts dispatch after each call, keeping the coordinator informed at all times as to the job status
• Checks in at the end of the day and gets next-day job assignment before leaving for the day
• Completes all tickets, safety requirements, and XOI workflows daily
• Changes air filters
• Cleans condenser and evaporator coils, fans, and ductwork
• Inspects, adjusts, and replaces fan belts on motors
• Lubricates bearings on fan shafts and motors
• Drills holes and installs mounting brackets and hangers into floors and walls of buildings
• Lifts, hoists, and aligns components into position
• Inspects screws, bolts, rivets, welds; brazes parts to assemble structural and functional components such as motors, controls, switches, gauges, wiring harnesses, valves, pumps, compressors, condensers, cores, and pipes
• Installs wiring to connect components to electric power source
• Assists more senior service technicians as instructed by supervisor

Qualifications

• Must be able to work outside in all weather conditions
• Ability to work at heights
• Must have a lifting capacity of 75 pounds
• Must be able to climb and work on ladders, scaffolding and stairs
• Must be able to stand for long periods of time as well as stoop, kneel, crouch and crawl in order to work in tight spaces
• Must be able to work within confined spaces
• Must be able to communicate effectively with employees and customers
• Must be able to adjust focus for reading screens, monitors and controls
• Must be able to use hands to reach for, grasp and manipulate objects

Work Availability and Requirements

• Is prepared to run service calls as part of the on call rotation
• Maintains a flexible working schedule, including weekend on-call rotation for standby emergency service per rotation schedule
• Maintains a professional appearance
• Keeps truck and all equipment clean at all times
• Operates company vehicle per company fleet policy and abides by all traffic laws, drives in a courteous manner, and utilizes defensive driving techniques
• Maintains company tools according to company policies and procedures
• Ability to work on a team and interact with people
• Ability to accurately read a ruler or tape measure
• Broad knowledge of larger commercial HVAC equipment
• Understanding of single and three phase electrical systems
• Must have the ability to travel to job sites and occasionally have overnight stays
• Any other duties assigned by the supervisor
• Follow and adhere to all company safety requirements and processes
• Punctual and regular attendance
• Must possess a valid driver’s license

Education and Experience Requirements

• Must be a high school or trade school graduate or have a GED
• Must hold a Universal Refrigerant Card
• Has completed 4 year apprenticeship program or trade school program
• Must have a minimum total of 5 years combined HVAC schooling and commercial experience.
• Employee has shown they can perform the minimum number of must meet competencies as shown on the “Tech Level 3 Competency Template”