Level 1 Incident Response Analyst / Information Technologist I

Michigan State University College of Engineering; East Lansing (MI); Remote; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Level 1 Incident Response Analyst to join their Information Security team. This role focuses on risk management, engagement, and education, ensuring the security of university systems. As part of a collaborative environment, you will triage security tickets, assist with eDiscovery requests, and handle minor security incidents. The position offers a flexible, remote-friendly work atmosphere and comprehensive benefits, making it an exciting opportunity for those looking to grow in the IT security field. If you have a passion for technology and teamwork, this is the perfect role for you.

Benefits

Health Coverage

Retirement Plans

Educational Benefits

Flexible Work Environment

Qualifications

• Knowledge equivalent to a four-year degree in IT or related field.
• 1-3 years of related work experience or equivalent combination.

Responsibilities

• Triage incoming tickets and requests related to security concerns.
• Handle minor security incidents and participate in planning sessions.

Skills

System Administration

Active Directory

Ticket Management Software

Security Concepts

Identity and Access Control

EDR/MDR Platforms

Log Collection

Investigation Skills

Customer Service Skills

Teamwork Ability

Education

Bachelor's Degree in Computer Science

Bachelor's Degree in Information Systems

Tools

Ticket Management Software

Job description

Join to apply for the Level 1 Incident Response Analyst / Information Technologist I role at Michigan State University College of Engineering.

Position Summary

The MSU Information Security team aims to achieve university success through precision Information Security focused on risk management, engagement, and education.

Reporting directly to the Incident Response Supervisor, this role interfaces with MSU staff, focusing on triage of incoming tickets and requests. IT knowledge is essential for assisting with security concerns, processing eDiscovery requests, and escalating tickets as needed. The role involves handling minor security incidents, participating in planning sessions, and joining the weekly IR on-call rotation once trained.

Minimum Requirements

Knowledge equivalent to a four-year degree in Computer Science, Information Systems, or related IT field, with coursework in relevant specialization; 1-3 years of related work experience; or an equivalent combination of education and experience.

Desired Qualifications

Experience in System Administration, Active Directory, ticket management software, and familiarity with security concepts, Identity and Access Control, EDR/MDR platforms, log collection, and investigation. Customer service skills and teamwork ability are highly valued.

Additional Information

MSU offers comprehensive benefits, including health coverage, retirement plans, educational benefits, and a flexible, remote-friendly work environment. The application deadline is May 6, 2025.