Lettershop Supervisor

FGS-WI LLC; Town of Milton (WI); On-site; USD 28,000 - 33,000; Full time

Job summary

Freedom, a national Direct Mail Company based in Milton, WI, is seeking a 3rd Shift Supervisor to oversee the Lettershop operations, personnel, and equipment. This full-time role requires flexibility for overtime and a focus on safety and quality.

You will train new employees, set schedules, verify machine setups, monitor production, conduct performance evaluations, and work with HR on improvement plans. Bilingual English/Spanish strongly preferred but not required.

Qualifications

• High school diploma or GED required.
• 1-3 years of supervisory experience.
• Bilingual English/Spanish strongly preferred but not required.
• Basic computer skills: Word, Excel, Outlook, and PDF writeable software.

Responsibilities

• Assist in the training of new employees
• Set schedules for employees and make machine assignments
• Confirm that equipment is set up in accordance with job specifications
• In conjunction with Quality Assurance, ensure that high-quality standards are maintained through all phases of production
• Ensure that production standards are met, evaluate hourly machine counts and make adjustments to improve productivity
• Complete and deliver employee performance evaluations on company schedule
• Provide day to day supervision and coaching as required, including working with HR to develop and deliver employee improvement plans and disciplinary actions
• Complete special projects as requested by Plant Manager
• Ensure that all Freedom policies are followed, including those addressing employee health and safety
• Delegate tasks to Shift Leads, as appropriate

Skills

supervisory experience

customer-focused communication

bilingual (English/Spanish)

MS Office (Word, Excel, Outlook)

Education

High school diploma or GED

1-3 years of supervisory experience

Tools

Word

Excel

Outlook

PDF writeable software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Milton, WI, US

Salary Range: $20.00 To $24.00 Annually

Freedom, a national Direct Mail Company based in Milton, WI, is one of the largest, independently owned, privately held, direct mail marketing providers in the United States. Why Freedom? Because we are a leader in the direct mail space, investing in technology and resources to facilitate innovative ideas, and we're looking to add a 3rd Shift Supervisor to our team.

The Lettershop is where we insert printed material into envelopes and get them ready to mail. The Lettershop Shift Supervisor oversees all aspects of the Lettershop including production, personnel, and equipment. This position requires the ability to work flexible hours and overtime when required.

In this role you will:

• Assist in the training of new employees
• Set schedules for employees and make machine assignments
• Confirm that equipment is set up in accordance with job specifications
• In conjunction with Quality Assurance, ensure that high-quality standards are maintained through all phases of production
• Ensure that production standards are met, evaluate hourly machine counts and make adjustments to improve productivity
• Complete and deliver employee performance evaluations on company schedule
• Provide day to day supervision and coaching as required, including working with HR to develop and deliver employee improvement plans and disciplinary actions
• Complete special projects as requested by Plant Manager
• Ensure that all Freedom policies are followed, including those addressing employee health and safety
• Delegate tasks to Shift Leads, as appropriate

Education and Experience:

• High school diploma or GED
• 1-3 years of supervisory experience
• Bilingual English/Spanish strongly preferred but not required
• Basic computer skills, including Word, Excel, Outlook, and PDF writeable software
• Must possess excellent communication and problem-solving skills and be able to adjust quickly, in a fast-paced environment
• Must be focused on teamwork and be able to help resolve conflict and de-escalate tense situations

This full-time position includes the following benefits: