Supervisor Lettershop Department

Amsive LLC; Greenville (SC); On-site; USD 27,000 - 39,000; Full time

Job summary

Amsive in Greenville, SC is seeking a Lettershop Supervisor to lead the insert team and ensure production meets quality, schedule, and customer specifications. This role oversees equipment operation and maintenance within a temperature-controlled facility.

You will collaborate with Prepress, Print, and Mail teams, perform daily ERP data entry for labor and materials tracking, and support a 7pm–7am rotating night schedule with mandatory overtime. Amsive is an Equal Opportunity Employer.

Qualifications

• 3+ years in a lead or supervisor role in mail or print industry.
• Strong process management and communication skills.
• Ability to read and interpret safety rules and operating instructions.
• Ability to document activities and email correspondence.

Responsibilities

• Lead the Lettershop/Mail Inserting Department.
• Operate and maintain mail inserting equipment.
• Troubleshoot equipment issues.
• Handle cut-sheet and roll stock jobs.
• Execute production schedules for the insert department.
• Communicate with Lettershop/Mail Inserting Manager.
• Collaborate with Prepress, Print, and Mail teams on workflows.

Skills

Lead or supervisor experience

Process management

Communication skills

Reading/writing procedures

Independent leadership

Education

High School Diploma or GED

Job description

Who We Are

Amsive is a leader in high-volume print and mail manufacturing with over 40 years of experience.

Our success depends on people who are dependable, performance-focused and take pride in meeting production goals. Production is completed in-house using modern high-speed print and mail manufacturing equipment. Our facilities are clean, well-lit, and temperature controlled.

At Amsive, results matter. We offer career opportunities in print and mail production, with medical, dental, vision insurance and a competitive 401K.

Location: 124 Pointsett Hwy. Greenville, SC 29609

Nights Work Hours: 7pm - 7am rotating days with expected additional hours/weekends mandatory.

Pay: Starting at $24.00/hr based on skills and experience

Summary/Objective

The Lettershop Supervisor is responsible for leading and directing the insert team of hourly employees within the Lettershop to ensure manufacturing meets quality, budgeted hours, materials, and output requirements. Responsibilities include making sure projects / products meet customer specifications, delivery requirements, schedule, and company policies.

Essential Functions

• Lead the Lettershop/ Mail Inserting Department
• Operate and maintain mail inserting equipment.
• Troubleshoot mail inserting equipment related issues.
• Handle both cut-sheet and roll paper stock jobs.
• Execute production schedules in the department for insert area
• Communicate effectively with Lettershop/ Mail Inserting Manager
• Collaborate with Prepress, Print, and Mail teams on imposition and workflows recommendations.
• Follow all written instructions in job tickets, general work instructions, and operating standards.
• Perform production quality verifications per the standard operating procedures.
• Operation and set up of inserting equipment including but not limited to cutting, accumulating, folding and inserting.
• Perform daily maintenance as required and assist with emergency maintenance specific to device.
• Perform production record/sequence verifications steps on all variable jobs.
• Complete departmental daily tasks including but not limited to housekeeping, communications and operations.
• Data entry of jobs being processed in ERP for labor tracking, material usage and productivity numbers.
• Collaborate and Assist department managers to effectively meet deadlines.
• Maintain a clean and safe environment.
• Flexibility to work overtime and in other departments as needed to meet goals.
• Perform job duties in compliance with company regulatory standards.

Skills, Experience and Qualifications

• 3+ years of continuous work experience (preference in mail industry or print industry) at a lead or supervisor level.
• Effective process management andcommunication skills.
• High School Diploma or GED required
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to document regular activities and e-mail correspondence.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Strong organizational skills and an ability to multi-task.
• Aptitude for accuracy and a meticulous eye for detail.
• Ability to work independently while leading a team.

Supervisory Responsibilities

Lead the Lettershop team

Work Environment

Indoor, temperature controlled, production facility.

Physical Demands

• Must be able to be able to stand, walk, stoop for at least 12 hours/day
• Must be able to lift, push and pull up to 50 pounds

Security Clearance

Amsive is a Federal Contractor, and this position may require government security clearance for certain projects.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Certain weekends and overtime may be mandatory based on business needs. Duties, responsibilities, and activities may change at any time with or without notice.

If you need any assistance seeking a job opportunity at Amsive, or if you need reasonable accommodation with the application process, please reach out.

Amsive is proud to be an Equal Opportunity Employer. We are committed to building a supportive and inclusive environment for all employees. It is Amsive’s continuing policy to provide equal employment opportunity and not to discriminate on the basis of race, color, religion, pregnancy or childbirth, marital status, national origin, ancestry or citizenship status, age, disability, sex, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable federal, state or local laws. This policy applies to all aspects of employment, including (but not limited to) application for employment, recruiting, hiring, compensation, benefits, promotions and transfers, training, layoffs, rehires, termination of employment and all other terms and conditions of employment.

All offers of employment with Amsive are contingent upon the successful completion of background checks, which may include criminal history, drug test, and reference verification, conducted in compliance with applicable state, federal, and local laws.

As part of the Company's equal employment opportunity policy, Amsive will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.