Lettershop Supervisor

Amsive; Bolingbrook (IL); On-site; USD 29,549 - 42,085; Full time

Benefits offered by this job

Health insurance

Dental insurance

401K

Job summary

Amsive in Bolingbrook, IL is seeking a Lettershop Supervisor to lead the insert team and ensure quality, schedule adherence, and customer specifications in a fast-paced mail production environment.

This role requires 3+ years in mail/print, HS diploma, strong communication, and ability to operate inserting equipment; overtime and safety compliance are emphasized.

Qualifications

• 3+ years in mail or print production settings.
• HS diploma or GED required.
• Strong communication and organizational skills.
• Ability to operate and troubleshoot inserting equipment.
• Ability to lift up to 50 pounds.

Responsibilities

• Lead the Lettershop/Mail Inserting area.
• Execute production schedules for insert area, 1st shift.
• Maintain and troubleshoot inserting equipment.
• Ensure quality and safety standards.
• Coordinate with Prepress, Print, and Mail teams.
• Enter job data into ERP for labor tracking.

Skills

Process management

Communication

Team leadership

Multitasking

Safety compliance

Education

High School Diploma or GED

Tools

Mail inserting equipment

ERP system

Job description

Who We Are

Amsive is a leader in high-volume print and mail manufacturing with over 40 years of experience. Our success depends on people who are dependable, performance-focused, and take pride in meeting production goals. Production is completed in-house using modern high-speed print and mail manufacturing equipment. Our facilities are clean, well-lit, and temperature controlled. At Amsive, results matter. We offer career opportunities in print and mail production, with medical, dental, vision insurance and a competitive 401K.

Location: 605 Territorial Dr, Bolingbrook, IL 60440

Work Hours: 3am - 3pm Sunday - Tuesday and every other Wednesday with expected overtime.

Pay: Starting at $26.00/hr based on skills and experience

Summary/Objective

The Lettershop Supervisor is responsible for leading and directing the insert team. Leads operations team of hourly employees within the mail inserting area to ensure product meets quality, budgeted hours, materials, and output requirements. Responsibilities in this role include leading a team within production and making sure projects/products meet customer specifications, delivery requirements, schedule, and company policies. Other duties include ensuring continuous improvement of methods, productivity, quality, and performing first piece / timed inspections on each product line. You also make sure employees in your area of the plant stay compliant with safety, work procedures and inform managers on all important issues that may impact quality, job schedules, cost, safety, and run machinery when necessary.

Essential Functions

• Lead the Lettershop/ Mail Inserting area
• Execute production schedules in the department for insert area 1st shift
• Communicate effectively with Lettershop/ Mail Inserting Manager
• Operate and maintain mail inserting equipment
• Troubleshoot mail inserting equipment related issues
• Handle both cut-sheet and roll paper stock jobs
• Collaborate with Prepress, Print, and Mail teams on imposition and workflows recommendations
• Follow all written instructions in job tickets, general work instructions, and operating standards
• Perform production quality verifications per the standard operating procedures
• Operation and set up of inserting equipment including but not limited to cutting, accumulating, folding and inserting
• Perform daily maintenance as required and assist with emergency maintenance specific to device
• Perform production record/sequence verifications steps on all variable jobs
• Complete departmental daily tasks including but not limited to housekeeping, communications and operations
• Data entry of jobs being processed in ERP for labor tracking, material usage and productivity numbers
• Collaborate and Assist department managers to effectively meet deadlines.
• Maintain a clean and safe environment
• Flexibility to work overtime and in other departments as needed to meet goals
• Perform job duties in compliance with company regulatory standards

Skills, Experience and Qualifications

• 3+ years of continuous work experience (preference in mail industry or print industry)
• Effective process management skills and excellent communication skills
• High School Diploma or GED required
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to document regular activities and e‑mail correspondence.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations
• Strong organizational skills and an ability to multi‑task
• Aptitude for accuracy and a meticulous eye for detail
• Ability to work independently

Supervisory Responsibilities

Lead the Lettershop team and work closely with management.

Work Environment

Position operates in a regulated manufacturing print/mail production facility.

Physical Demands

• Stand and walk for up to 12 hours, with frequent bending, kneeling, and reaching
• Must be able to lift, push, or pull up to 50 pounds
• Perform repetitive motions in a fast‑paced production environment

Security Clearance

Amsive is a Federal Contractor, and this position may require government security clearance for certain projects.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.

Equal Opportunity Employer

Amsive is proud to be an Equal Opportunity Employer. We are committed to building a supportive and inclusive environment for all employees. It is Amsive’s continuing policy to provide equal employment opportunity and not to discriminate on the basis of race, color, religion, pregnancy or childbirth, marital status, national origin, ancestry or citizenship status, age, disability, sex, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable federal, state or local laws. This policy applies to all aspects of employment, including (but not limited to) application for employment, recruiting, hiring, compensation, benefits, promotions and transfers, training, layoffs, rehires, termination of employment and all other terms and conditions of employment.

As part of the Company’s equal employment opportunity policy, Amsive will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.