Lending Support Supervisor - Lead Consumer Documentation

Holland America-Princess (Holland America Dawson City Inn); Alaska; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Work-life balance

Medical, dental, vision plan

401(k) with employer match

Learning, development and career_adv"}

Job summary

First National Bank Alaska is seeking a Lending Support Supervisor to lead the Consumer Documentation team. You will guide staff, ensure accuracy, timeliness, and compliance in loan documentation while delivering outstanding customer service.

This role emphasizes process improvement, strong attention to detail, and collaboration with other units to maintain top service standards in Anchorage, AK.

Qualifications

• Demonstrated leadership and team supervision experience.
• Ability to oversee daily consumer loan documentation operations.
• Commitment to accurate, timely and compliant service.

Responsibilities

• Oversee daily operations in the Consumer Loan Documentation Unit.
• Ensure accurate and timely processing of loan documentation.
• Support continuous improvement and customer-focused service.

Skills

Leadership

Customer service

Operations management

Compliance

Job description

First National Bank Alaska is seeking a Lending Support Supervisor to lead the Consumer Documentation team. You will guide staff, ensure accuracy, timeliness, and compliance in loan documentation while delivering outstanding customer service.

This role emphasizes process improvement, strong attention to detail, and collaboration with other units to maintain top service standards in Anchorage, AK.