Lending Operations Specialist

First-State-Bank-of-Uvald; Uvalde (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

First State Bank of Uvalde is seeking a Lending Assistant to support Lending Officers with consumer, business, and real estate loan applications and documentation. You will process payments, update records, and ensure compliance with banking regulations, while providing professional service to customers.

The role emphasizes accuracy, teamwork, and initiative, with a focus on maintaining loan files, generating documents, and assisting audits and examinations as needed.

Qualifications

• Associate degree (AA) or equivalent from a college or technical school; or three years of related experience and/or training; or the equivalent combination of education and experience.
• Intermediate experience, knowledge and training in branch operation activities, terminology and products and services relating to retail and commercial account customers.
• Intermediate knowledge of related state and federal banking compliance regulations, and other Bank operational policies.
• Intermediate skills in computer terminal and personal computer operation; mainframe computer system; and word processing, spreadsheet and account opening software programs as well as Microsoft Office.
• Intermediate typing skills to meet production needs of the position.
• Intermediate knowledge of general office practices.

Responsibilities

• Performs all related Lending Department responsibilities including, but not limited to; running credit reports and conducting account research; processing consumer, commercial and real estate loan payments and advances; reviewing loan approvals for completeness; generating loan documents; preparing and sending commitment, engagement and decline letters; entering data to correct or update loan records and assist with maintaining credit files.
• Provides support to all assigned areas of the department where service or assistance is needed, acts as a backup for various loan department positions and functions.
• Answers the telephone; responds to routine loan officer or customer inquiries relative to account balances, loan balances and payoff requests.
• Calculates loan payoff amounts for all types of loans.
• Assist customers with completing loan applications and other related loan documentation.
• Assists with preparation of loan files and documentation requests for internal and external audits/exams.
• Responds to inquiries or refers inquiries to the appropriate department or person and exhibiting the necessary follow-through with customers and/or staff involved.
• Works with insurance policies and related reports; contacts agents; works closely with loan officers and customers to ensure proper insurance is received and maintained.
• Assists loan officers and other personnel to ensure proper related documentation is prepared and/or provided.
• Cross-trains less experienced loan department personnel in all loan servicing functions.
• Treats people with respect; keeps commitments; Inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
• Follows policies and procedures; completes administrative tasks correctly and on time; supports the Bank’s goals and values; benefits the bank through outside activities.
• Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions.

Skills

Typing skills

Mainframe knowledge

Microsoft Office

Customer service

Multitasking

Attention to detail

Education

AA or equivalent

3 years related experience

Tools

Mainframe

Office software

Job description

First State Bank of Uvalde is seeking a Lending Assistant to support Lending Officers with consumer, business, and real estate loan applications and documentation. You will process payments, update records, and ensure compliance with banking regulations, while providing professional service to customers.

The role emphasizes accuracy, teamwork, and initiative, with a focus on maintaining loan files, generating documents, and assisting audits and examinations as needed.