Lending Manager-Loans

OneMain Financial; Phoenix (AZ); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Paid volunteer time

Job summary

OneMain Financial is seeking a Lending Manager to lead a team of underwriters in Tempe, AZ, ensuring quality, service levels and productive loan origination. This role emphasizes coaching, policy adherence, and collaboration to meet production targets while maintaining risk discipline.

The ideal candidate will have extensive underwriting experience in auto finance, strong leadership and a focus on customer service, aiming to grow the lending business with effective risk management.

Qualifications

• HS Diploma/GED required (high school diploma or equivalent).
• Minimum of 5 years’ experience in a fast-paced sales/auto finance underwriting environment.
• Analytical and problem-solving skills to underwrite loans weighing risk for reward.

Responsibilities

• Lead and coach a team of underwriters ensuring high service levels and quick turn times.
• Oversee production, efficiency, quality, and receivables booked by the team.
• Review complex applications outside underwriters’ authority and ensure high quality loan bookings.

Skills

Underwriting leadership

Team management

Credit risk

Customer service

Regulatory compliance

Education

High School Diploma

Job description

The Lending Manager will be responsible for leading a team of underwriters to grow OneMain Financials’ lending business. Ensuring the team’s underwriting quality; service levels; productivity and quality of loan origination meet or exceed standards.

The ideal candidate needs to have a strong understanding of underwriting and the ability to effectively lead a team of underwriters. Effective communication and collaboration are required to ensure team’s underwriting and customer service levels are met; monitor credit quality and ensure team’s compliance with appropriate policies and regulations.

Responsibilities

• Accountable for underwriters maintaining high service levels and turn times.
• Provide excellent customer service to loan originating sources by understanding their service needs and finding opportunities to continuously improve turnaround times.
• In control of production, efficiency, quality, and receivables booked by their team of underwriters.
• Review exceptions and complex applications outside underwriters’ authority.
• Ensure underwriters are producing high quality loans at the right price.
• Ensure underwriters’ quality of bookings and risk versus reward are aligned with OneMain’s risk appetite.
• Responsible for translating and driving a strategy for a team of underwriters to meet production and customer service expectations. Volume of credit applications will be measured on an on-going basis.
• Conduct regular reviews of applications to ensure the underwriters are approving the right business and not missing potential business.
• Lead reviews to ensure alignment in team’s judgment with OneMain’s risk appetite and monitor credit quality.
• Maintain thorough knowledge and understanding of OneMain’s policies and procedures, as well as state and federal laws.
• Coach, develop and train team members; communicate performance level expectations, provide constructive feedback, and establish an accountability rhythm to ensure goals of individual team members and the team meet or exceed expectations.

Qualifications

• HS Diploma/GED required with equivalent work experience in related field
• Minimum of 5 years’ experience in a fast-paced sales environment, preferably in the auto dealer and finance industry underwriting.
• Analytical and problem-solving skills to underwrite loans weighing risk for reward

Location:

OnSite in Tempe, AZ

Who We Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Benefits

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days’ vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)