Lending Advisor

Hankey Group; Agoura Hills (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K matching

Employee Stock Ownership Program

Wellness programs

Paid vacations

Paid sick days

Paid holidays

Metro reimbursement

Career path opportunities

Discounts on parks/museums/tickets

HGym access

Dell member program

Job summary

Westlake Financial Services is seeking a Lending Advisor/Internet Sales Representative to guide potential customers through the online auto loan prequalification process. You will serve as the main contact for applicants and dealership partners, ensuring timely, accurate handling of each case.

The role emphasizes clear communication, strong interpersonal skills, and the ability to manage multiple tasks in a fast paced environment.

Qualifications

• Excellent communication skills; ability to explain complex concepts clearly.
• Strong interpersonal skills with the ability to build rapport with customers.
• Detail-oriented with ability to manage multiple tasks simultaneously.
• Previous sales or dealership experience preferred but not required.
• Proficiency with online platforms and software (Word, Outlook, web).

Responsibilities

• Guide applicants through online prequalification for auto loans.
• Ensure efficient and accurate completion of the prequalification process.
• Serve as main contact for applicants, dealership partners, and internal teams.
• Communicate clearly with customers to set expectations and guide the car buying journey.
• Coordinate between parties to finalize purchases smoothly.

Skills

Clear communication

Interpersonal skills

Detail oriented

Sales background

Office software

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office

Web applications

Job description

Lending Advisor

Corporate Office | On-site

Westlake Financial Services

Westlake Financial Services is the largest privately held auto finance company in the Nation.

We are committed to growing and strengthening our organization by hiring the people that make Westlake World (our culture) what it is. Through hiring the best fitting applicant and supporting our people in further developing their skills, we transition our Applicants into Westlake Warriors (our people).

With 30% YOY growth and assets of 6.5 Billion, we are always looking to acquire talented individuals as we expand our presence in the Auto Finance Industry. Westlake Financial Services believes in PEOPLE with the PURPOSE and PASSION to assist our more than 22,000 dealer partners throughout North America.

WESTLAKE WARRIOR | Lending Advisor/Internet Sales Representative - WSLS

With Westlake’s online prequalification, you can see if you're eligible for an auto loan without impacting your credit score. It's a quick and easy way to understand your options and make informed decisions about your car purchase. Join our team at Westlake and become a crucial part of our mission to provide hassle-free auto loans to our customers.

Job Description

As a Lending Advisor/Internet Sales Representative, you will play a vital role in assisting potential customers in navigating the prequalification process for auto loans. Your primary responsibilities will include:

• Guiding applicants through the online prequalification process to determine their eligibility for an auto loan.
• Ensuring that the prequalification process is completed efficiently and accurately.
• Serving as the main point of contact for applicants, dealership partners, and internal teams throughout the prequalification and car purchasing process.
• Communicating effectively with customers to set clear expectations and provide guidance on the car buying journey.
• Facilitating communication and coordination between all parties involved to finalize the purchase smoothly and efficiently.

Qualifications

• Excellent communication skills with the ability to explain complex concepts in a clear and understandable manner.
• Strong interpersonal skills and the ability to build rapport with customers.
• Detail-oriented with the ability to manage multiple tasks simultaneously.
• Previous experience in sales or car dealership is preferred, but not required.
• Proficiency in using online platforms and software applications (word, outlook, web, etc.).

Join us at Westlake and be part of a team dedicated to helping individuals achieve their automotive financing goals.

Responsibilities

• Identify sales prospects and contact these and other accounts assigned to you.
• Follow-up on new leads and referrals resulting from telephone calls for independent and franchise dealers.
• Prepare presentations and proposals for all levels of management within the Franchise dealership.
• Develop maintain and grow current client and potential client relationships within the independent and franchise dealer communities.
• Constant communication with Independent and Franchise dealers on current promotions, marketing information, and training documents.
• Train dealers on proper documentation needed for fast funding of contracts.

Work Experience Requirements

• Automotive, Finance, and Sales Experience; preferred
• Knowledge of Microsoft Office (Word, Outlook); required
• Knowledge of Web Applications (Chrome, Internet Explorer); required

Knowledge, Skills, Licenses

• Ability to persuade and influence others
• Presentation skills (from initial creation to delivery)
• Strong interpersonal and communication skills
• Strong knowledge of cold calling, appointment setting, and sales techniques
• Knowledge of advertising and sales promotion techniques
• Strong computer skills and adaptability to new technology

Education And/Or Experience

• High school diploma required. Bachelor's degree (B. A.) from a four-year college or university, preferred
• Equivalent combination of work experience

What’s the expected pay for this role?

• $55,000.00 - $75,000 average range per year.
• Guarantee bonus of $ 1,000.00 a month for the first three (3) months, unless you exceed the bonus guarantee, in which case you would receive the higher amount.
• Our advisors are earning an average of $2,500 per month in bonuses. Top producers average $4,000+ per month in bonuses.
• Base pay of $18.47 per hour plus potential bonus
• The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

Full-time Benefits

• Medical, Dental, and Vision benefits
• Life Insurance and Long-term disability plans
• Flexible Spending Account
• 401K matching
• Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
• Wellness Programs
• Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
• Career Path Opportunities
• Discounts on Parks, Museums, Movie Tickets, and Attractions
• Annual Flu Shot
• Paid Vacations Days
• Paid Sick days
• Paid holidays
• HGym (available in our Los Angeles, CA & Dallas,TX office)
• Rental Car Discounts, Dell Member Purchase Program
• UKG Wallet

ACKNOWLEDGMENTS

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.