Lender (Loan Officer)

CES Credit Union; Mount Vernon (OH); Sur place; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

401(k) retirement plan with employer &

Résumé du poste

CES Credit Union in Mount Vernon, OH is hiring a Lender to guide members through the loan process, assess applications, and ensure compliance with lending policies. You will gather information, review credit reports, and coordinate timely closings while maintaining excellent member relations at a local branch.

The role emphasizes accurate processing, strong communication, and adherence to regulatory requirements, with full-time, on-site scheduling, and employee benefits.

Qualifications

• Associate's degree required or 2+ years in lending/financial services.
• Strong attention to detail and accuracy in all work.
• Excellent communication and customer service skills.
• Ability to interpret and apply lending policies and procedures.

Responsabilités

• Deliver outstanding member service by demonstrating professionalism in all work habits and interactions.
• Understand and communicate CES Credit Union's loan products, terms, and services.
• Meet with members/applicants to gather information and guide them through the loan process.
• Process loan applications efficiently and apply CES policy.
• Approve loans within policy limits or refer to appropriate authority.
• Assemble, verify, and process all required documentation for timely closings.
• Obtain and review credit reports and other necessary applicant information.

Connaissances

Attention to detail

Communication skills

Customer service

Policy interpretation

Formation

Associate's degree

Outils

Microsoft Office

Description du poste

Employment Type: Full-Time, Non-Exempt Work Location: Yauger Road Branch - Mount Vernon, OH

Company Overview

CES Credit Union has proudly served Central Ohio since 1952, delivering high-quality financial services with honesty, integrity, and personalized care. As a member-owned financial cooperative, our mission is to help members achieve financial success through trusted products and exceptional service. With a commitment to community, education, and financial well-being, CES Credit Union offers a supportive and collaborative work environment where employees are valued and empowered to grow.

Position Overview

The Lender maximizes CES Credit Union members' needs for lending transactions by delivering excellent service, ensuring accuracy in loan processing, and maintaining compliance with all lending policies, procedures, and regulations. This role involves guiding members through the loan process, managing applications from start to finish, and fostering strong relationships with members, colleagues, and referral sources.

Key Responsibilities: Deliver outstanding member service by:

• Demonstrating professionalism in all work habits and interactions.
• Understanding and communicating CES Credit Union's loan products, terms, and services.
• Meeting with members/applicants to gather information, answer questions, and guide them through the loan process.
• Process loan applications efficiently by:
• Applying all CES Credit Union policies and procedures to loan requests.
• Approving loans within policy limits or referring them to the appropriate authority.
• Assembling, verifying, and processing all required documentation for timely closings.
• Obtaining and reviewing credit reports and other necessary applicant information.

Maintain Compliance With All Applicable Laws And Regulations, Including

• Bank Secrecy Act / USA PATRIOT Act / OFAC
• Consumer Credit Protection Laws
• Equal Credit Opportunity Act
• HMDA, RESPA, Privacy
• Support security and risk mitigation procedures.
• Contribute to team goals by collaborating effectively and maintaining high performance standards.

Skills & Qualifications

• Associate's degree and/or 2+ years of related lending or financial services experience required.
• Prior credit union or banking experience preferred.
• Strong attention to detail and accuracy in all work.
• Excellent communication and customer service skills.
• Ability to interpret and apply lending policies and procedures.
• Competency in Microsoft Office and standard office equipment.
• Strong problem-solving and decision-making skills.
• Ability to work well both independently and as part of a team.

Compensation

• Pay to commensurate with experience. This is a full-time, non-exempt position eligible for overtime pay.

Benefits

• Medical, dental, and vision insurance
• Health Reimbursement Account (HRA)
• 401(k) retirement plan with employer match
• Paid time off (PTO) and paid holidays
• Life and disability insurance
• Employee Assistance Program (EAP)
• Professional development and training opportunities

Schedule

Full-time, Monday through Friday, with rotating Saturdays as scheduled.

As part of the hiring process, CES Credit Union conducts background checks on all final candidates. This may include, but is not limited to, verification of prior employment, education, criminal history, and professional references.