Lender (Loan Officer)

CES Credit Union, Inc.; Mount Vernon (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Reimbursement Account (HRA)

401(k) retirement plan with employer |

Paid time off (PTO) and paid holidays

Life and disability insurance

Employee Assistance Program (EAP)

Professional development and training

Job summary

CES Credit Union, Inc. is seeking a Lender at the Mount Vernon, OH location to maximize member lending needs by delivering excellent service and ensuring accuracy in processing while maintaining compliance with lending policies and regulations.

You will guide members through the loan process, manage applications from start to finish, and build strong relationships with members, colleagues, and referral sources.

Qualifications

• Associate's degree and/or 2+ years of related lending or financial services experience required.
• Prior credit union or banking experience preferred.
• Strong attention to detail and accuracy in all work.
• Excellent communication and customer service skills.
• Ability to interpret and apply lending policies and procedures.
• Competency in Microsoft Office and standard office equipment.
• Strong problem-solving and decision-making skills.
• Ability to work well both independently and as part of a team.

Responsibilities

• Deliver outstanding member service by meeting with members/applicants to gather information, answer questions, and guide them through the loan process.
• Process loan applications efficiently by applying CES Credit Union policies and procedures.
• Approve loans within policy limits or refer them to the appropriate authority.
• Assemble, verify, and process all required documentation for timely closings.
• Obtain and review credit reports and other necessary applicant information.

Skills

Attention to detail

Communication skills

Customer service

Policy interpretation

Problem-solving

Teamwork

Education

Associate's degree

2+ years lending/financial services experience

Tools

Microsoft Office

Job description

Employment Type: Full-Time, Non-Exempt Work Location: Yauger Road Branch - Mount Vernon, OH

Company Overview: CES Credit Union has proudly served Central Ohio since 1952, delivering high-quality financial services with honesty, integrity, and personalized care. As a member-owned financial cooperative, our mission is to help members achieve financial success through trusted products and exceptional service. With a commitment to community, education, and financial well-being, CES Credit Union offers a supportive and collaborative work environment where employees are valued and empowered to grow.

Position Overview:

The Lender maximizes CES Credit Union members' needs for lending transactions by delivering excellent service, ensuring accuracy in loan processing, and maintaining compliance with all lending policies, procedures, and regulations. This role involves guiding members through the loan process, managing applications from start to finish, and fostering strong relationships with members, colleagues, and referral sources.

Key Responsibilities:

Deliver outstanding member service by:

• Demonstrating professionalism in all work habits and interactions.
• Understanding and communicating CES Credit Union's loan products, terms, and services.
• Meeting with members/applicants to gather information, answer questions, and guide them through the loan process.
• Process loan applications efficiently by:
• Applying all CES Credit Union policies and procedures to loan requests.
• Approving loans within policy limits or referring them to the appropriate authority.
• Assembling, verifying, and processing all required documentation for timely closings.
• Obtaining and reviewing credit reports and other necessary applicant information.

Maintain compliance with all applicable laws and regulations, including:

• Bank Secrecy Act / USA PATRIOT Act / OFAC
• Consumer Credit Protection Laws
• Equal Credit Opportunity Act
• HMDA, RESPA, Privacy
• Support security and risk mitigation procedures.
• Contribute to team goals by collaborating effectively and maintaining high performance standards.

Skills & Qualifications:

• Associate's degree and/or 2+ years of related lending or financial services experience required.
• Prior credit union or banking experience preferred.
• Strong attention to detail and accuracy in all work.
• Excellent communication and customer service skills.
• Ability to interpret and apply lending policies and procedures.
• Competency in Microsoft Office and standard office equipment.
• Strong problem-solving and decision-making skills.
• Ability to work well both independently and as part of a team.

Compensation:

• Pay to commensurate with experience. This is a full-time, non-exempt position eligible for overtime pay.

Benefits:

• Medical, dental, and vision insurance
• Health Reimbursement Account (HRA)
• 401(k) retirement plan with employer match
• Paid time off (PTO) and paid holidays
• Life and disability insurance
• Employee Assistance Program (EAP)
• Professional development and training opportunities

Schedule: Full-time, Monday through Friday, with rotating Saturdays as scheduled.

As part of the hiring process, CES Credit Union conducts background checks on all final candidates. This may include, but is not limited to, verification of prior employment, education, criminal history, and professional references.