Commercial Lender / Relationship Manager

7 17 Credit Union; Kent (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

7 17 Credit Union is seeking a Commercial Lender/Relationship Manager to grow a portfolio of commercial loans and deposits. You will source new business, assess borrower needs, and provide tailored lending solutions while ensuring compliance with policies and regulations.

The role emphasizes strong member service, relationship management, and collaboration with brokers and team members to deliver results across Ohio markets. Travel within the Ohio markets is expected as part of the duties.

Qualifications

• Must have strong relationship-building and customer service skills.
• Minimum 3 years of commercial lending experience as a loan originator.
• Knowledge of commercial credit underwriting and lending policies.

Responsibilities

• Originate and manage a portfolio of commercial loans and deposits.
• Develop new business by networking with area professionals and local organizations.
• Coordinate loan closings, reviews, and documentation to ensure compliance.

Skills

Team player

Attention to detail

Communication

Problem solving

Education

High school diploma

Bachelor's degree in Business Admin/Finance

Job description

Mission: We help people improve their lives financially and support the communities we serve.

Title: Commercial Lender/Relationship Manager

Job Summary: The Commercial Lender/ Relationship Manager is responsible for developing, managing, and growing a portfolio of commercial loans and deposits. This role involves sourcing and originating strong relationships with an emphasis on new business members, assessing their financial needs, and providing customized lending solutions. The ideal candidate will have a solid understanding of commercial credit and lending practices which adhere to the Credit Unions commercial lending policies and procedures while providing excellent member service.

All job positions at 7 17 Credit Union may be assigned further duties with or without notice, verbally or in writing. Essential duties and responsibilities include the following.

Primary Duties

Loan Origination and Portfolio Management:

• Assist in the growth of the member business loan and deposit portfolios by making primarily outside sales calls to develop new business, retain and expand relationships within the loan portfolio as assigned.
• Interview loan applicants and collect data to determine the general creditworthiness of prospects and the merits of specific loan requests. Serve as primary contact on business loans personally originated or assigned, maintaining close contact with borrowers to ensure excellent service.
• Work with Commercial brokers to assess applications and data being supplied to initially determine quality and credit union’s appetite for such transaction.
• Ensure credit proposals underwritten and presented for approval are compliant with Board Policy and NCUA regulations. Structure lending proposals that adhere to sound commercial lending structure to achieve these requirements.
• Network with area business professionals and business owners to establish referral sources for both loans and deposits. Become involved with local civic organizations to further promote the Credit Union in the communities for which we serve.
• Review closing documents to ensure accuracy and compliance to approved structure and terms but also compliance with the Credit Unions’ internal MBL Lending requirements and approval authority (e.g., MBL Dept. VP Commercial Lending, the SVP of Lending or Business Loan Committee).
• Keep abreast of changes within the regulatory environment to ensure compliance while responding to inquiries from auditors and regulatory agencies as necessary.
• Perform duties within the scope of policies, procedures and strategic goals, referring unprecedented issues and those requiring interpretation of, or exception to policy to manager.

Secondary Duties

• Place title orders with title companies, review title commitments, settlement statements and coordinate loan closings as required with all involved.
• Work with team members (i.e. supervisor, Portfolio Mgr./ underwriter, administrator etc. or those outside the dept.) to ensure all needed aspects of both lending and portfolio admin are functioning properly and high levels of member service are maintained. These areas include but are not limited to assisting with collection of financial documents and borrower data for new loan underwriting as well as annual reviews, collateral monitoring, lien perfection and insurance.
• Ensure that all information is in hand when submitting requests for loan documents and scheduling closings.
• Be involved with payment delinquency as requested.

Qualifications

Confidentiality Requirements: Must keep members' documents, financial information, transactions and other Credit Union business in strictest confidence.

Travel Demands: Must be able to travel to all areas, primarily in the Ohio markets.

Prerequisite Education

• High school diploma or equivalent
• Bachelor’s degree in Business Admin, Finance, or a related field

Prerequisite Experience: Must have at least 3 years of working experience in commercial lending in a loan originator capacity.

Other Prerequisite Requirements Of The Position

Commercial Credit Underwriting knowledge and financial statement analysis.

Required Knowledge, Skills And Abilities Once In The Job

Customer service attitude and skills to include:

Team player attitude, commitment, patience, enthusiasm, creativity, listening, comprehension, initiative, cooperation, attention to detail, resourcefulness.

Professionalism to include:

Confidence, good judgment, appropriate demeanor and appearance, ability to interact with employees and members.

Skills to include:

Problem solving, decision making, time management, interpersonal communications, presentation and organization.

• Other: Cash flow analysis which includes DSCR, Global analysis & other income/expense ratios.
• Other: Loan to Value analysis of potential collateral
• Other: Capitalization rate (Cap Rates)

Physical, Mental or Visual Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to: stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, talk or hear.

This job regularly requires the employee to lift _1__ to _20_ pounds __5_ times per day.

Specific vision abilities required by this job include: close vision, distance vision, color vision, peripheral vision, depth perception, the ability to adjust and focus.

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.