Leisure Centre Operations Manager - Lead Teams & Safety

Freedom Leisure; Town of Ashford (NY); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Company pension

Cycle-to-work and car leasing

Discounted staff membership (including

Employee Assistance Programme

Financial advice

Incremental annual leave entitlement

My Staff Shop benefits

Fully funded training and development

Insurance and savings schemes

Job summary

Freedom Leisure, a leading leisure and cultural trusts operator, seeks an Operations Manager for the Stour Centre in Ashford. The role leads health & safety, facility management, cleaning and quality across the centre and oversees poolside operations with the staff team.

You will join the Centre Management team, contributing to strategic direction and rotating shifts as Duty Manager, weekends and evenings included. Strong leadership and multi-tasking are essential.

Qualifications

• Experience leading teams in a medium to large leisure or cultural operation.
• Ability to manage multiple priorities and deadlines under pressure.
• Strong customer service focus with staff management experience.
• Experience in health & safety, facility management, cleaning and quality assurance.

Responsibilities

• Lead on health & safety, facility management, cleaning and quality management for the centre.
• Oversee poolside operation and staff management.
• Be part of the Centre Management team and contribute to overall direction.
• Work shifts including weekends and evenings as Duty Manager.

Skills

People management

Problem solving

Organizational

Customer service

Staff management

Training and development

Industry trends

Commercial awareness

Communication

Time management

Autonomy

Decision making

Flexibility

IT skills

Team leadership

Education

Current Pool Plant Operators Certificate

NPLQ Qualification

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Freedom Leisure, a leading leisure and cultural trusts operator, seeks an Operations Manager for the Stour Centre in Ashford. The role leads health & safety, facility management, cleaning and quality across the centre and oversees poolside operations with the staff team.

You will join the Centre Management team, contributing to strategic direction and rotating shifts as Duty Manager, weekends and evenings included. Strong leadership and multi-tasking are essential.