Legendary In-Store Customer Relations Associate

Bass Pro Shops; Niles (OH); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Discounts on retail merchandise

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Niles, OH is seeking a part-time Customer Relations Associate. You will greet customers, assist with purchases, process returns, and support various programs to enhance the shopping experience.

You will handle firearms security procedures, promote CLUB Memberships, and maintain knowledge of current sales. The role requires a high school diploma and strong customer service skills, with light physical tasks and a team-oriented environment.

Qualifications

• High school diploma or equivalent required with strong customer service orientation.
• Ability to operate a Point of Sale system and process returns accurately.
• Strong communication and interpersonal skills for interactions with customers and coworkers.

Responsibilities

• Greet customers and provide directions and information for a pleasant shopping experience.
• Handle merchandise returns and complete refund/exchange paperwork.
• Assist with incentive/reward programs and promote memberships and services.
• Maintain product knowledge and stay aware of current sales promotions.
• Follow store policies and maintain a clean, stocked work area.

Skills

Customer service

Communication

POS familiarity

Teamwork

Problem solving

Merchandise handling

Education

High school diploma or equivalent

Tools

Point of Sale system

Job description

Bass Pro Shops in Niles, OH is seeking a part-time Customer Relations Associate. You will greet customers, assist with purchases, process returns, and support various programs to enhance the shopping experience.

You will handle firearms security procedures, promote CLUB Memberships, and maintain knowledge of current sales. The role requires a high school diploma and strong customer service skills, with light physical tasks and a team-oriented environment.